I’ll start a new thread as the old one kind of went multiple ways. I’m going to state my understanding of smart phone/hearing aid compatibility as I understand it.
First off, there are three (or at least 3) different kinds of compatibilities.
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There is compatibility to use smart phone as a remote control for the hearing aid via an app. This can be accomplished in at least 2 ways a) Some manufacturers use high frequency sounds to send commands to the hearing aids . This is one way communication. b) Some manufacturers use LE Bluetooth to communicate with the hearing aids. This is two way communication. Even though it is a type of bluetooth, it cannot be used for streaming.
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There is compatibility in the sense of being able to stream directly from smart phone to hearing aids. Currently this is limited to iPhones for all hearing aid manufacturers except Phonak. Phonak offers the Audeo B Direct which can stream to both iPhones and Android phones.This may change with the implementation of Bluetooth 5
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If a smart phone cannot do direct streaming, it may be able to use an intermediary device to stream to the hearing aids. Some manufacturers have multiple devices and they are not universally compatible with all of their hearing aids and they may need different versions of Android to work. One has to get the right device for the hearing aid and make sure it is compatible with the version of Android you have on your phone
4)To add to the confusion, different models of hearing aids may have different apps. Different models of streaming devices may have different apps. One has to get the right one.
I think this confusion contributes to many bad reviews of hearing aid apps. Users don’t understand how they’re supposed to work. They just want them to work and don’t want explanations of why a certain implementation can’t do a certain thing. I think hearing aid professionals would also like it simpler.
Manufacturer’s, consumers just want these product to work. They don’t really want to understand their limitations. They don’t want to think about them, they just want them to work. I’m afraid we’re still at least several generations away from the goal of a smart phone/hearing aid pair that could stream both ways hands free and have decent battery life without having to give up important hearing aid features. Phonak is the closest to this goal, but it gave up a lot to accomplish it.