New Oticon More 1 hearing aids

Sometimes it hands off with no issues, but I can’t count on it to. I am in the habit of turning off Bluetooth - not un-pairing - just touching the blue Bluetooth icon.
Once the streaming starts on the iPad, my habit is to turn Blue tooth back on the iPhone.
I have not updated my Firmware yet - I am still running 1.3.0.
It works perfectly, so I am hesitant to make a change.

Force quit or force close

Force close an app in iOS

WH

You state that you cannot count on your Bluetooth to hand off reliably and then state you have no issues running 1.30 firmware??

That sounds very contradictory to me.

Okay I decided to post this here,I emailed this to my audiologist and then to Oticon engineering. This is working good for me.

My hearing aid settings for streaming from iPhone and iPad

More1 aids, firmware.4.2

iPhone 13 mini IOS16.3

iPad generation 9 IOS16.3

I have my aids paired to both the iPhone and iPad and Bluetooth and enabled. I can stream from either the iPhone or iPad to my aids, but streaming wise the aids are only available to one device at a time. Control Panel wise I can control my aids from either the iPhone or iPad.I don’t have the ON app installed, because when installed it causes connectivity issues when I am trying to stream from the TV Adapter. If my aids show connection to the iPhone and I start streaming say an audiobook from my iPad I will get a slight delay then my aids receive the streaming audiobook from the iPad. The aids say connected to the iPad until I force a transfer of the aids back to the iPhone by either starting a streaming process from my iPhone or if I momentarily disable the Bluetooth on the iPad.

How to setup this arrangement.

I forgot my aids from both my iPhone and iPad then I restarted both. I powered off my aids, I restarted my iPhone and iPad, opened settings on both, then accessibility, hearing devices, and powered up my aids, first I paired my aids to the iPhone, once completed I hit pair on the iPad at first it just thinks about it but will finally pair and you see all of the information about the aids. I have done this a couple of weeks to see if I can duplicate it. I have to say at first it doesn’t look like the aids are going to pair to the iPad.

Next I made use of the following

Audio routing both call audio and media audio set to always hearing devices. This seem important for I haven’t been able to get the streaming to work without these settings.

Control Nearby Devices enabled

Audio handoff enabled

Control on Lock Screen enabled

Disclaimer I haven’t verified incoming calls. My family and friends know to message me.

I have my phone settings to give me voice notifications and read my messages to me. Also I get voice notifications for the few incoming calls.

On the iPhone I have play system sounds enabled

And I have Siri enabled to do certain commands from me like end calls, and reply to messages if I have my focus set for things like driving, which I rarely do because I have my phone paired to our vehicle entertainment system. I have a reminder to set my call auto to automatic when in the vehicle or my calls would go to my aids and not the entertainment system.

I restarted my aids and it no longer worked as it did until i restarted both my phone and iPad

This will work most of the time. I do some times have to reboot my iPad and iPhone

1 Like

Blue tooth will work on 1 device at a time. Always, only on 1 device at a time. For me, it is a very stable connection - no drop outs, no connectivity issues, audio clear and concise - no static, no delays. Streaming & phone calls excellent.
What it does not always do, is hand off different audio to another Blue tooth enabled device seamlessly each and every time, such as watching a Youtube on iPad and switching to iPhone. This may be a setting within the iPhone - iPad that is preventing this handoff. Phone calls take precedent for me.
As I said, I use iPad & iPhone every day thru out the day. The only thing I do is disable Bluetooth on one device (mostly iPad) and enable it on the other device in the MFi accessibility
control panel. And I have ON App installed on both devices.
I do not consider this an issue running 1.3.0.
I hope you have success with your new More 1’s and they are as issue - free as mine have been.

1 Like

Right on point V.
Matter of fact unlike the OPN or OPN S when you Mute the Mores you get a descending broooop tone, and the opposite when unmuting. Very convenient.
Of course, you also get the standard Shut Down jingle when doing the long press.

1 Like

I really didn’t like this when I was trialing the More 1. If this is also present in the Oticon Real, I’ll see if this can be turned off in Genie 2…

It certainly is:

1 Like

Great. Thanks so much! I’ll make sure that is turned off :grinning:

1 Like

@ToriNi

The screen shot is from More 1 and not Real.

Although likely there, it may not be there on the Real.

:slight_smile:

I think it probably will as they are pretty much like for like, except for a couple of new features and the Polaris R platform. Otherwise I’ll just learn to live with it…

1 Like

I got More1 HAs last week after years with the OPN1s. Better speech recognition is what I’ve noticed so far. Music over Bluetooth to my aids is not nearly as good sounding. Same with the sound from the TV adapter. Phone is a little quieter too, but not a problem. Is there something that can be done to improve the Bluetooth? I wouldn’t mind if it had to be a separate setting that I would switch to.

As I recall, when I went from OPN1 to More1 I had the same problem.
The Audiologist needs to make adjusts in the Genie software under accessories to each individually ( iPhone - TV Adapter ).
The TV Adapter defaults to Program 1, but the iPhone and iPad you can listen/ stream in whatever programs you have (speech in noise, etc).
In Genie, there are other adjustments in addition to volume, that can be made to customize the sound, even making left and right different.

I’ve been wearing these HAs for a couple of months now. On three occasions I have experienced a loud warning beep, in total about 8 or 9 beeps in a row, followed by a gap of about three seconds, followed by another set of 8 or 9 beeps. Can anyone explain what this warning is about?
Thanks

Interesting that you mention that, as it happened during my demo, low battery warning? Although the HAs at that time had 35% power left I took them off and put them in the charger for 30 mins. No more wsrning beeps. I think it was a glitch.

I’m not an Oticon expert (or really an expert in anything…) but I seem to recall this as a warning that the mics on that aid need servicing when this was discussed about some opn or opn s HAs. Hope this helps.

Found it:
strange-chimes-on-oticon-opn-8-x-4

WH

1 Like

On page 92 of my “Instructions for Use” book for my More 1 aids, the Warning for “Microphone service check needed” is given as 8 beeps repeated 4 times. Apparently the LED also shows a sequence of 4 long orange flashes.

1 Like

Usually the mic service check 4 sequences of beeps like that is due to the aids being exposed to excessive moisture/humidity. It happened to me on the original OPNs when I wore them to play tennis in very humid conditions and sweat like crazy. Those warnings may go away temporarily for a few days or weeks, but usually they don’t go away for good. It’s best to send your aids in for warranty repair or replacement if you’re still under warranty.

After I got the replacement, I avoid exposing the aids to such conditions and I no longer have the issue anymore. So don’t believe for a minute that their IP68 rating makes them impervious to moisture/humidity.

2 Likes

I think you’re right. It happened in very hot humid conditions while I was playing lawn bowls. Sweaty, lots of perspiration, wearing a broad-brimmed hat etc.
I could take them off, but then I’d have trouble hearing what the other bowlers are saying. Catch-22 . . .
I assume the effect is only temporary?

If they’re still under warranty, I would just wear the aids when playing and if they need service/replacement, then you can just send them in for warranty, assuming that you have a viable backup pair to tide you over. But if no longer under warranty, then maybe switch to your backup pair when you play, because the effect may be temporary, but can also be permanent/recurring.

When it happened to me, I got the warning chimes and they went away for a few days, but eventually they came back again, and the warning frequency became more often. It got to a point where it was annoying enough that I had to send it in for repair/replacement under warranty.

If you continue to ignore the warning chimes and keep wearing them, it may get to a point where the mics would actually fail for good. The warning chimes are meant to tell you that the mics are on the verge of going bad, even if they are still functional at the moment. Moisture has invaded into the mics and their performance is eventually most likely going to deteriorate.

2 Likes