you could trial both and let us know…
The thing is I already purchased the KS 6.0 and using it, will costco be pissed off if I say to them in my follow up appointment that I just found out about the Rexton’s and would like that trial them?
The question is: Will you be pissed off that you blew $1800 on a product you won’t be as happy with? It’s your money, and these trial periods exist for a reason. Costco understands this is a part of doing business.
Padzy, why would Costco be annoyed if you turned a $1800 sale into a $2700 sale?
I have found my Costco rep to be very accommodating and interested in getting the best results for me. I doubt you will have a problem. You will return the existing aids, get a refund and purchase a new pair. Sometimes the refund takes a couple of days depending on how you paid for the aids. Good luck!
Just throwing this out.
I found it difficult to find info on the trax 42 but there is more info for the Siemens 7bx. They are supposedly very similar, a few different options but close.
Its more productive to search for reviews etc on the Siemens 7bx. There is a very interesting thread already on this site
For existing HA users this is probably a no-brainer but it was/is all new to me as Im a novice.
If you go to the very first post in this thread, it directs you to a datasheet and other info.
Padzy:
Costco would not be “pissed off”. You are returning a product to potentially buy a more expensive one! Also, they do have their 100 % satisfaction policy. They have to follow that. If you are on your trial period, you definitely have the right to return and try a different brand, without question or bother.
Evil.
Padzy, it seems to me like the worst thing that could happen if you were to return your KS6’s is that you would have to endure a few minutes of feeling uncomfortable while you insist on Costco honoring their agreement. Isn’t that better than years of wondering whether you could hear better than you do? My guess is that the return/exchange wouldn’t be that uncomfortable at all.
I think that most of us on this board are the fanatics who are willing to take assertive measures to maximize our hearing. I’ll bet the vast majority of Costco’s customers just buy the aid that the fitter recommends, get a couple of adjustments, and passively accept whatever outcome they get. I’ll bet most of them could achieve better hearing if they were to insist on the audi doing whatever it took to maximize their hearing. You DESERVE the best hearing you can get. Costco has to endure dealing with only a few demanding customers.
before everyone gets in a sweat… if hes under 90 days all he has to do is ask. if im the manager of the dept do i want to post an $1800 sale or a $2700 sale? even a little over im willing to bet he could upgrade.
I am a hearing aid specialist with Costco. Let me assure you that you can return your hearing aids for any reason in your first 90 days and get your money back. Do not worry about how we feel about it. It is your money, make sure you are happy.
It should never take days to refund you if you are just exchanging. Have them put the return on a Costco cash card and use that towards the new purchase.
pip
The unpairing issue is not something I have seen in the Trax yet. I would make an appointment to have them looked at, they may need to be sent off for repair. As a dispenser the first thing I would try would be to hook both hearing aids up and reload the programming to make sure they are programmed and linked together.
pip
Just to be clear, the trax are working much better for me now that I am using them properly. The speech in noise is much improved when used as they were designed.
Don’t anyone pass up on the trax because of my newbie experience. Doubledown got me headed the right way on the speech in noise issue. That’s why these forums are so great!!
Just understand the speech in noise is designed so that you need to directly face the speaker. Then it works great! Which is reasonable.
Im still trying to figure out why one aid will die or unpair. I can’t tell if it’s actually dead or unpaired. Resetting it always works though. Pretty sure that’s just a fluke hardware issue and once I pinpoint the problem it will be easily remedied.
Just ordered red a pair of trax42 aids at costco. Replacing an old pair of oticon epoq s. Costco dispenser recommended these over the Kirkland 6.0. Promotion includes the remote.
Can the iphone app control volume directly without an accessory? Looking forward to the trial
Yes it can!
Really working on using the aids properly. Realize I’m hearing about 90+% of conversations when I heard probably 70% before.
I have the smart connect and I like it. I steam music but it’s pretty poor quality. Could be programming or the open domes. Will work on that.
I don’t get a lot if calls anymore but the Bluetooth is nice when I do.
My thinking is to bite the bullet and buy the BT now because if I wait, I’ll just talk myself out if it.
I use my iphone a lot so it’s natural for me to use it for my hearing aids. Plus I like an visual/interactive interface. More future options too.
mjd2k:
Open domes could be the issue with bluetooth sound quality. If you press both volume buttons on the smart connect device, it may switch from “streaming + ambient” to “streaming only”. The sound quality may be better. The other option is to use a mini-jack patch cable to connect your phone to the smart connect. Hard wire connection will ALWAYS have better sound quality. Bonus, the battery will last longer (on the Smart Connection) if you use a cable.
Evil
Thanks evil. I will try that. I just happened to to start looking for my iPod last night. Better for the gym than an iPhone. I had tried the double press but never noticed a difference. That’s ok as my expectations for music streaming we’re qiute low.
Ok, I can now hear airline attendants on the plane. previously my wife would just translate. Went to a resteraunt last night. The AIDS died as the rechargeable batteries can’t seem to make it through a long day. No problem, need to bring spares. Lesson learned.
BUT!!! When they died, the waitress’s might as well have been speaking Swahili. My brother translated.
Sooooooo, they are working!!! Not perfectly in all situations, but I feel lost when they don’t work at all!!! I actually walked back a block to get them tonight as I had forgotten them in the hotel.
I gk a biking lesson today with a full face helmet on. I heard every word my coach said. Amazing !!! It would have been a totally frustrating experience for both the coach and me before
A note: I think I have figured out the manual directional mics. They work fantastic at cutting out out-of-span noise, but they do not give any extra amplification to the speaker. So it seems if I could not hear them before, I can’t with the directional mic locked. That’s ok. Just need to know the limitations
I am just so pumped about how these aids,work!
I have a defibrillator in my chest. It is a pacemaker/defibrillator with the pacing part turned off. I am considering the Costco Trax 42 and wonder if anyone knows if the Smart Connect neck loop will do any harm to my defibrillator. I have been told by my Cardio and the manuf. (Boston Scientific) that my iPhone should not be kept in my left inside jacket pocket where it would be next to the defibrillator. Thanks for your info.
I would contact Siemens directly and not information from web forums.
The smart connect is not safe to be worn with a pacemaker. The same can be said for any manufacturers neck worn Bluetooth streamers. When in doubt do what doc said and check with the experts, starting with your doctors.
pip