@2055bp how is everything going since activation? I hope all is well with you.
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I was thinking the same thing as Sheryl.
Are you really surprised? Activation can be a lot of things.
How are you doing?
I have the Nucleus 7 and Resound one9. When taking or making phone calls the N7 curs out. The smart app disappears. Message says can not find responder, turn on and hold close to the phone. These were paired by professional audiologists. I have contacted every company and all say it is not our fault. New 11 iphone. Everything has the latest updates possible. When it works it is great.
Welcome to the forum.
Try doing a hard boot of the phone.
Let us know.
I have hard booted, soft booted, bounced off walls, shook my finger at. Nothing improves.
Get rid of that iPhone, get yourself an Android phone. I use the Google Pixel 3 and don’t have phone issues with the N7 processors.
Just teasing.
@Deaf_piper uses the same set up you have I believe with an iPhone. Maybe she will chime in on this. @debbie_o might also have the same set up as you.
Might try removing the apps and starting over with everything booted. The aid and processor absolutely have to be paired to the phone at the same time. I think the Cochlear procedure is further up this thread somewhere but not sure.
Welcome to the forum. We will get rid of you Raudrive!
Did your CI Aud pair your Resound one on her CI computer or did you try to do it? Because if you tried to fo it, it won’t stream. I can’t remember which one of mine kept cutting out. I think it was my CI. But it sounds like a pairing problem to me.
Have a look in your settings-accessibility-Hearing devices. Under your name at the very top it will tell you if it’s paired correctly. As you can see with mine I have both CI and Resound both paired to my CI and phone. Mine aren’t connected at the moment as it’s 6 am and I’m not out of bed yet.
Edited- once they are paired properly they stream seamlessly. Good luck.
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I have 2 Auds 1 for CI and 1 for my HA. It’s a tight royal pain in the butt. Because the HA Aud has to do her thing , then I have to take a 4.5 hr round trip on public transport to my CI Aud for her to hook my HA to my phone and CI. For me it’s a 2 step to get it all paired and working properly with my iPhone 11.
The CI audi needs to link both the hearing aid and the CI. Last year mine became unlinked and it drove me crazy. You can pair to your phone, but that doesn’t work if they aren’t linked. Only the CI audi can link your devices together so the can be paired to the phone so you can stream to both devices. I wish the audi’s would explain this to their patients.
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I am a new CI recipient (rt) and was activated with a Nucleus 7 on 6/28. I will be paired to iPhone on next mapping appt. I have an Oticon Exceed (L) and an iPhone.
Even though I am not paired yet, my phone cuts out if I have not taken my
iPad or TV off of BT.
Before you ditch your iPhone though (Ha ha) do give speak screen a whirl. Add “highlight content” and you have a very user friendly and enjoyable way to turn audio books into CI listening therapy.
You will find all this under accessibility and spoken word on your phone.
I use this program each eve and really think it helps as I read along. The high liter allows me to repeat sentences.
I am really excited about getting paired but do understand that my audiologist has to do both devices together.
These are very helpful devices and I am looking forward to using all of them for happy hearing soon!
Fudydud to the best of my knowledge the Oticon HA brand of aids won’t pair with the N7. You really need a Resound aid to pair to phone and N7 with ease. Oticon can be used but it will remain unpaired and won’t give you bimodal hearing/streaming effect.
Yes you do need to continually disconnect your iPad etc.
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I don’t have a CI yet, but I’m meeting with the surgeon on August 16 to discuss which device and to s schedule the implantation.
I went to Cochlear’s website and signed up to get a mentor and have yet to hear back from anyone?
Is that the norm?
How long ago did you ask for a mentor?
I got help within a couple days if I remember correctly.
They have been great.
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I’m sorry, I left that part out. It will be a week on Monday.
Try contacting Cochlear again.
Did you tell them you will be getting implanted soon?
Did your audiologist that did your CI evaluation talk about brand implants and processors?
Yes, I told them I would be implanted soon and we did talk about processors. MedEl Synchrony 2 and Cochlear Nucleus.
You can always ring Cochlear and ask to see a representative, who will come and talk to you. They will bring a processor with them and explain the ins and outs. Med El also offer this service. So give them a phone call…
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I have same problem that Kanso 2 is not holding well with CI622 implant. It has been more than 5 months. I have to use hair clip safety and wear a cap. The holding is weak not tight. It is magnet strength 5.
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The K2 processors can be challenging for some to hold well to the implant.
I have found the K2 takes a magnet that is one strength stronger that what is needed for the N7/N8 processors.
Something else that might help you is it took the K2 processors about 6-7 months to hold on my implants. It takes a while for the swelling to go down us us thick skinned people makes it even more difficult.
Good luck and in there.
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@Deaf_piper I am considering a Resound hearing aid to use bimodally with my Cochlear sound processor. However, I’m not sure if the benefits of this setup are only when streaming bimodally e.g. from smartphone, which is not necessary for me.
I know about AB CI and Phonak Naida hearing aid wireless advanced cooperation between them such as in link below (e.g. StereoZoom) but I didn’t find anything about similar working together in Cochler and Resound case:
Advanced Bionics | cochlear implant HELP
Do you know about any benefits from your setup other than streaming, for example, better directionality in noisy environment?
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