The commissioning and first 6 hours with my first ever hearing aids (Jabra Enhance Pro 20) from Costco

Hearing Aids
#61

Jim,

Good first review, thanks. I just picked up my Jabras from Costco this morning. A similar experience to yours. The write up in one of the reviews says that the EP 20s use Mfi and not Bluetooth but I believe that it stands for “Made For iPhone” so perhaps that’s just Bluetooth. My iPhone’s Bluetooth is version 5.3

Im curious, does the box your Jabras came in say that the model of hearing aid is EP2608 on the side label? I was expecting it would say EP 20.

In my case it’s only been almost 3 hours since my fitting so I have not really had much of a chance to try different things out. Driving, yes, nothing untoward. Walking around Costco, yes. Talking to my wife when I got home - yes. TV, not yet. Phone call - tapped my ear and I connected right away to the incoming call.

So far so good. I only have two modes showing on my iPhone - “All Around” and “Hear in Noise”. My specialist may have turned off the other modes because she doesn’t want me to fiddle around with my app settings for two weeks to let the HAs to settle in with the brain.

I will be going out on my bike and exercising on a stationary bike and using weight and bands as well as mat exercises so I may need some kind of brace.

My specialist tells me not to use the hearing aids to listen to music because of limited bandwidth but I do not require High Fidelity when exercising so I’ll try the music streaming when she restores my Programs.

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#62

The other modes need to be turned on explicitly. Those two modes are a good start, but if you’ve bought the TV streamer and/or one of the mics, Costco needs to add programs to your aids. If you listen to music, U recommend the music program. If you spend any time outside - sports, cycling, hiking - I recommend the Outside program (cuts wind noise more than General does).

I’ve got Pro 10s, but I doubt the Pro 20s are much different, program-wise.

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#63

“Nicely done, Jabra!”

Actually these hearing aids are manufactured by Resound and then rebranded and sold by Costco.

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#64

My box label model number also starts with “EP2608”. It is not unusual for a manufacturer to show a “master” model number in its advertising, but then have multiple different sub-model numbers for variants for different markets and with differing features or options.

My Jabra 20 HAs have the “3rd microphone” feature in each ear. So, I imagine that my box labeling also includes somehow identifies my hAs as having those.

Jim G

#65

I have found that the only 2 modes I normally use are the “All Around” and “Hear in Noise”. I very rarely use the “outdoor” one. But, I had my audi modify the “Hear in Noise” program to “narrow the cone” for better performance in a restaurant setting.

Jim G

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#66

Jim,

I have found the Outdoor program on the Jabra 20s useful for bicycle rides. I had the Costco audi increase the wind noise reduction in that program, and I ride with a headband over my ears to further reduce the wind noise. While riding, I generally listen to Audible books through Shotz bone induction headphones, which give me a richer, higher volume sound than the HAs. Because the Shotz headphones do not sit over or in the ears, I still have sound situational awareness during my rides. FYI, I do NOT have M&RIEs on my HAs, having tried them but preferring the standard receivers. My previous HAs were Costco’s KS 6, which were also a GN Resound product. I have found the Jabra 20s to be a HUGE step up in sound quality, with significantly better understanding of my wife’s speech and TV dialogue without the use of a TV streamer. My most surprising experience was being able to hear people in the back seat of a car for the first time, again without M&RIE receivers.

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#67

I too have been pleasantly surprised by the clarity of TV sound without having to use a TV streamer.

I had hoped my hearing aids would not merely restore the hearing I used to have, but also greatly enhance the hearing beyond that. The Jabra HAs have done that for me. Now just over three months in, I am totally satsified with them.

Jim G

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#68

Does any body know if the Jabra Enhance Pro 20 (RIE 13) has a fader for internal vs external sound?
IE, On and airplane my old HA volume button became a fader, It let me change the balance between sound source (audio book on phone) and airplane noise ( engine crying toddler etc). I could have 90 % sound source and 10% external noise. great for listening to a book and mowing the lawn.
Thanks,

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#69

Yes in the software you can adjust this, did you try the App to see what adjustments you have there.

#70

“The commissioning…”

Good to hear it went well. But, you not commisioning anything. You are buying an off the shelf product.

Id like to hear how peoplecompare to KS 10 and Jambra Android inteegration.

#71

I had to look up M&RIE

Microphone & Receiver-in-Ear design combines the two traditional hearing aid microphones with a third microphone that sits in the ear to collect sounds in the most natural way

How would sound get in ear with a closed dome or mold?

#73

Costco tech says it is only a preset adjustment by the tech and not adjustable by the app or buttons.

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#74

well it is easily adjusted in SmartFit, you could if you wanted to do a DIY project, but the app does show some adjustments for when streaming a
environmental slider.

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#75

It’s still processed through the HAs before being sent back through the receiver.

#76

Your view of “commissioning” is a bit narrow. Dictionaries will tell you that it can mean the preparation, configuration, and startup of newly purchased equipment. :slightly_smiling_face:

Jim G

#77

Perhaps your Costco tech is unfamiliar with the ReSound smartphone app and how a smartphone like an iPhone actually works in conjunction with the ReSound app.

There are two volume controls available to you (I’m an iPhone user now, but before that, I wore ReSound hearing aids using the Smart 3D app on the Samsung Galaxy Note 8).

When you’re streaming, the app controls the volume of external sound in your ears via a slider as shown by the following iPhone screen capture.

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Moving the slider to the left will decrease external sound, and moving the sound to the right will increase the relative external sound volume. Tapping the speaker symbol on the left end of the slider will turn it red, muting all external sound transmitted through your HAs. Tapping the double horizontal bar on the right end of the slider will allow you to adjust the external sound volume in the left and right ears separately. Streaming Focus and Hearing All are two presets that, given your current external volume set before you start mucking with the slider, either mute external sound a set amount relative to streaming volume (Streaming Focus) or make streamed sound and external sound ~equally loud (Hear All). This may have been the setting that your fitter was thinking needs to be adjusted in Smart Fit. Otherwise, he doesn’t know what he’s talking about.

The ReSound/Jabra app does not control the volume of the streamed sound. Either your phone hardware volume rocker/buttons control the volume of the streamed sound or a slider in the app that’s streaming sound to your HAs does, i.e., if I’m using the Apple Podcast Player, I can use my phone volume button (makes jumps in sound volume) or use the Podcast player volume slider to adjust volume in larger or smaller increments.

I’m a ReSound Omnia wearer, but if the Jabras are identical to the equivalent model year ReSound-branded aids, they ought to work the same way.

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#78

Thank-you, Jim Lewis for the detailed explanation!

Jim G

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#79

Its interesting that my Jabra 20’s adjust surroundings and stream volume as shown above while my Resound One’s show 2 sliders in the app, one for surroundings and one volume. I like the older way myself since you can see the levels of both of the sliders on the app

#80

I’ve replaced my Resound Quattros with Jabra Enhanced Pro 20’s…as of 4 days ago. I’m adjusting to them. The battery life is wonderful, Even with a lot of streaming I am not even close to running them down at the end of the day. Hearing? I’m having some trouble sorting out whether the improved quality of the sound is because I’ve ditched my ear molds (for now) and am trying domes. I do like the more open sound. One dome is “open” and the other is the “tulip” style. No more occlusion. I am better able to know what direction the sounds are coming from.

I have one problem that I really need to get solved at my followup appointment. Wind and road noise is AWFUL! Way worse than with my Quattros. There’s been a separate thread on others experiencing this, so I hope it’s fixable. None of the programs make it tolerable.

My 4th program is the forward-focus described in the video early in this thread. It’s basically a hearing in noise program with a narrow fan of focus. I tried it today in a restaurant and it was a (little) bit of an improvement over the all-around or the regular hearing in noise program.

This is my first time purchasing through Costco. I was very impressed with the testing. It was more thorough than with my prior 3 audiologists. The technician explained things really well. And, of course, I love the price: $1599 US as compared to $6100-$6400 for Resound Nexia 9’s. I’m hoping to take advantage of Bluetooth LE Audeo feature as soon as Apple wakes up and adds it to the Iphone. Maybe with the Iphone 16?

#81

If you don’t have M&RIE receiver, the Outdoors program will be the best at suppressing wind noise. If you have M&RIE receivers, because they are sheltered from the wind near the opening of the ear canals, you’ll get less wind noise than with just standard receivers with behind-the-ear microphones. Since you have a more open fit, that might also be why you are perceiving more wind noise. With a more closed fit, more of the sound that reaches your eardrum is processed by your HAs. With an open fit, wind noise can go more directly to your eardrums, escaping HA processing and removal. In really bad wind, the flapping of my ears in the wind probably gets transmitted by bone conduction. So, the degree of wind noise suppression also depends in good part on how strong the wind is.

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