I realize this is an old thread, but I am just trying to get started programming my Starkey Z series. I have the Surlink wireless programmer and have installed the latest version of Inspire. However, I canât seem to get PatientBase to install. It seems to be failing on the last part which is the SQL server installation and I canât figure out why. My system is running Windows 10 Pro 64bit version 1809. I get the following error window and the log file shows the following.
Verifying file integrity of C:\Users\Peter\AppData\Local\Temp\VSD16A4.tmp\SQLExpress 2008\SQLEXPR_x86_ENU.exe
WinVerifyTrust returned 0
File trusted
Installing using command âC:\Users\Peter\AppData\Local\Temp\VSD16A4.tmp\SQLExpress 2008\SQLEXPR_x86_ENU.exeâ and parameters â/Q /QUIET /hideconsole /INSTANCEID=âPatientBaseâ /INSTANCENAME=âPATIENTBASEâ /SQLSYSADMINACCOUNTS=âBUILTIN\ADMINISTRATORSâ /ADDCURRENTUSERASSQLADMIN=false /SQLSVCACCOUNT=âNT AUTHORITY\NETWORK SERVICEâ /FEATURES=SQLENGINE /SECURITYMODE=âSQLâ /SAPWD=âwdgNGvrt-x4JeKWpâ /ACTION=âInstallâ /INSTANCEDIR="%AllUsersProfile%\Starkey Laboratories\PatientBase" /IACCEPTSQLSERVERLICENSETERMS /SKIPRULES=PerfMonCounterNotCorruptedCheckâ
Process exited with code -532462766
Status of package âPatientBase Databaseâ after install is âInstallFailedâ
I have even tried running this command from an elevated command prompt, but it just silently returns and I do not see the SQL service as being installed.
Has anyone else had success with this on Windows 10? I am stuck.
Thanks,
Peter