Newbies, please scroll down to find Newbies Start Here:
First Fit using your Audiogram vs REM/Real Ear Measurement:
You should become aware of the difference between self programming and professionally fit hearing aids that use REM/Real Ear Measurement. Also note that not all audiologists perform REM (so there’s that). If your hearing aids have already been professionally programmed using REM then you will want to save the original settings to a database before you make any changes to your hearing aid settings.
Specific Guides to programming specific hearing aids:
Phonak Marvel Audéo M, ReSound LiNX Quattro, Starkey Livio, ReSound LiNX 3D, Phonak Audéo B, Phonak Audéo B-R, Signia Pure 13 BT Primax, Oticon Opn, Oticon Alta, Oticon Agil, Oticon Epoq, Phonak AudeoQ, Phonak AudeoYes, ReSound Live, Oticon Chili
Audiology Online has free Webinar courses online. You have to become a member to view the courses but it’s free unless you wish to receive credits for the courses. Try one of the specific Audiology Online searches below, or try your own search.
Oticon Genie/Genie 2
Phonak Target Fitting Software
Newbies Start Here:
Check that your hearing aid is not locked: by scrolling down to find Locked Hearing Aids.
Step 1 - Get the Fitting Software setup on your computer:
Get the fitting software setup and ready to recognize your specific model hearing aid. Do this first!! Do this before you start spending money on equipment. You will need the latest version of software for the latest model hearing aids. The software is free and “generally available”. Though, some manufacturers like to hide it, or make it very difficult to obtain. Where do you get the fitting software? There’s a link to find the software at the very top of this thread. Complete this first step before you proceed!! Are we clear on this requirement to complete this step first? You may ask what’s the reason for doing this step first? This step is a Free step. But some find this first step difficult or impossible to complete, so why start spending money for gear when you may face failure on this first step?
Step 2 - Get a hearing test:
Get a hearing test and then get a copy of your Audiogram/hearing loss. Don’t take no for an answer when it comes to getting a copy of your Audiogram. CAUTION: Hearing aids come in different models for different hearing losses (mild, moderate, severe, profound). Heed the warnings that come with power hearing aids like the following example. CAUTION: A BTE Power hearing aid is a powerful hearing instrument. If you have been fitted with BTE Power, never allow others to wear your hearing instruments as incorrect usage could cause permanent damage to their hearing.
Step 3 - Wireless or Cabled programming device:
You need to choose between a wireless programming device or a cabled programming device (mini Pro/Hi Pro)? The second link at the top of this thread will help you choose a programming device (wireless or cabled) to program your hearing aids.
Step 4 - Extra Gear (Cables, Flex Strips, etc) for a wired programming device:
If you chose cabled over wireless Click a link at the top of this thread to help you find a place to purchase programming cables, flex strips, or pills.
Also, since your cabled programming device is the most expensive piece of equipment, you may want to hold off on getting that wired device (mini Pro/Hi Pro) until you understand which cables you need. Most will need a pair of standard CS44 programming cables. You may also need flex strips/flexconnects, or boots, or pills to make the connection from the cable to hearing aid/HA (note - different boots for different HAs). For help try to find your manufacturer’s Programming Guide, or Fitting Guide, or Cable Guide to determine what is needed to connect your specific model HAs. Hint, these documents are usually a pdf document found in the Professional section of the manufacturer’s website. Another hint, the fitting software has helpful diagrams showing how to connect your HAs.
Self Programming DON’Ts:
Don’t use Noah4/Noah software. Noah software is never required for any manufacturer’s fitting software. Professional Audiologists need Noah software to group their clients into a one Noah database and provide interfaces to all the different manufacturer’s fitting software. If you are a self programmer it is simpler to run the manufacturer’s fitting software standalone and not use Noah software. Don’t use Legacy NOAHLink hardware either (a BlueTooth device worn around the neck to replace the Hi-Pro). Keep it simple, stick with a mini Pro/Hi-Pro and run the manufacturer’s fitting software standalone.
Don’t expect support from your local audiologist when you program your own HAs. Though, you can still use them for things like custom ear-molds.
Don’t expect factory support for repair when you buy used HAs. You likely will have no warranty unless there is remaining warranty and you are able to get it transferred into your name. Don’t try to use factory repair for HAs bought on EBay, as HAs that were reported lost may get confiscated. Factory repair is way too expensive anyway. You will likely need to use an online Hearing Aid Repair Lab for minor repairs or even buy a replacement HA for major problems. Both are relatively cheap.
Locked hearing aids seem to come from three sources (Costco, national health providers, and re-branded hearing aid dispensers). Check the Costco list below which has locked hearing models flagged in red. Government National Health Service(s) may use pin-code protection whereby hearing aids cannot be programmed without the pin code. New-anyname-franchises such as (AGX, AccuQuest, Hidden Hearing) offering anyname-hearing aids may use pin-code locks to prevent you from having your re-branded hearing aids serviced (or even recognized) by a non-franchise audiologist.
LIST#1 Costco Hearing Aids: showing (Software locked) to Costco version software:
Some models are no longer available at Costco
2011-Q1 Future/ReSound Alera
2012-Q? Kirkland Signature 4/Unknown Rexton model
2013-Q3 Kirkland Signature 5/ReSound Verso (Aventa software locked)
2015-Q2 Kirkland Signature 6/ReSound LiNX 9 (Aventa software locked)
2014-Q1 Phonak Brio/Phonak Audéo Q90 (minus EchoBlock, CROS)
2015-Q2 Rexton Trax 42/Rexton 80 4c (QuadCore/4c platform)/Siemens 7bx
2016-Q2 ReSound Cala/ReSound LiNX2 9 (Aventa software locked)
2016-Q3 Kirkland Signature 7/Rexton 80 6c (TruCore/6c platform)/Signia 7px
2016-Q4 Phonak Brio 2/Phonak Audéo V90
2017-Q3 Rexton Legato Rexton 80 6c (TruCore/6c platform)/Signia 7px, replace Trax 42
2017-Q4 ReSound Forte/ReSound LiNX 3D 9/Beltone Trust 17 (SmartFit software locked)
2017-Q4 Bernafon Zerena
2018-Q1 Kirkland Signature 8.0/Rexton 80 8c (MyCore Platform)/Signia 7Nx
2018-Q1 Phonak Brio 3/Phonak Audéo B90 (R10, R-312T-t-coil, R13-t-coil)
2018-Q3 Phonak Brio 3 R-C/Phonak B90 Direct (hear phone in one ear, other aid=Mic)
2018-Q4 ReSound Vida/ReSound LiNX 3D 9/Beltone Trust 17 (SmartFit software locked)
2018-Q4 Costco Rexton Adore/Rexton 80 8c (MyCore Platform)/Signia 7Nx
2019-Q2 Philips HearLink 9010/Befnafon Zerena
Costco hearing aids are minus the Tinnitus feature, or if they do have it the Costco fitters will not turn it on.
LIST#2 Recent Hearing Aid Platforms by the Big5:
|Big5 Group Name||Platform/Chip||Main Hearing Aid Models|
|GN Group/ReSound||2018-Q3 Premium-Plus||LiNX Quattro|
|2017-Q2 SmartRangeC||LiNX3, ENZO3, Costco ReSound Forte, Costco ReSound Vida|
|2015-Q1 SmartRange||LiNX2, ENZO2, Costco ReSound Cala|
|Sonova/Phonak||2018-Q4 Marvel||Phonak Audéo M|
|2017-Q3 SWORD||Phonak Audéo B Direct, Costco Brio 3 R-C|
|2014-Q4 Venture||Phonak Audéo B, Phonak Audéo V, Costco Brio2, Costco Brio3|
|Starkey||2018-Q3 Livio AI||Livio|
|2016-Q3 Synergy||Muse, Halo2, SoundLens|
|2015-Q1 BluWave 4.0||Z-Series|
|William DeMant/Oticon||2019-Q1 Velox S||Opn S, Opn Play|
|2016-Q2 Velox||Opn, Siya|
|2015-Q1 Inium Sense||Alta2, Nera2, Ria2, Dynamo|
|2013-Q? Inium||Alta, Nera, Ria|
|2010-Q1 RISE2||Agil, Acto|
|2007-Q2 RISE||Vigo, Epoq|
|WS Audiology-Sivantos/Signia/Siemens/Widex||2018-Q2 Widex Evoke||Fusion 2 440|
|2017-Q4 Signia Nx||Pure, Motion, Silk, Insio, Kirkland Signature 8, Costco Rexton Adore|
|2016-Q2 Primax||Ace, Pure, Cellion, Carat, Motion, Silk, Insio, Kirkland Signature 7|
|2014-Q3 Binax||Motion, Insio|
LIST#3 Secondary/Re-Branded Hearing Aids by the Big5:
|Big5 Group Name||Primary Brand||Secondary Brand||ReBranded|
|ReSound||Costco||ReSound Future, Kirkland Signature 5, Kirkland Signature 6, ReSound Cala, ReSound Forte, ReSound Vida|
|ReSound||n/a||AGXR, TruHearing, TruHearing-Flyte|
|Phonak||Costco||Phonak Brio, Phonak Brio 2, Phonak Brio 3, Phonak Brio 3 R-C|
|Starkey||Starkey||n/a||Audibel, MicroTech, NuEar|
|Starkey||n/a||AGXS, TruHearing, Audika|
|William DeMant||Oticon||Bernafon||Costco Bernafon Zerena, Philips HearLink|
|WS Audiology-Sivantos||Signia/Siemens||Audio Service|
|Signia/Siemens||Rexton, Costco||Kirkland Signature 4, Rexton Trax 42, Kirkland Signature 7, Rexton Legato, Kirkland Signature 8, Rexton Adore|
|Widex||n/a||Coselgi, AGXW, TruHearing|