You can buy 10000 usd camera and it won’t live up to the expectations in completely dark room with you not having a clue how it works.
So main question should be - why is anyone willing to spend such money without proper testing, since it’s not general piece of equipment like camera where reviews might be enough, but the product intended for help with very personal hearing loss.
And for that, each of us can answer it for ourselves, we cannot help someone understand why they bought it.
I inform myself with a few hours of research and understanding for everything important (rg I want it to live long) and costing above 50 eur, but often for smaller stuff.
Roger mics took me weeks off very extensive research plus maximum of trial period I could get (3 months in my case).
Yes, it is unfortunate if product does not meet yoir expectations, but if you had expectations that aren’t even in the domain of the product, blaming product that it is bad is just weird, imo.
Own your mistake and squeeze the best of it, money is gone - that’s my approach if I mess up something, but because of my approach, it’s rare or ‘unexpected’ really didn’t occur to me that it could happen. Like my sound system will have a lag if youtuber makes pauses when speaking and doesn’t have bg music. Took us a while to identify the cause and were really confused about it. But yes found out many months after shopping. Solution? If it annoys too much, switch to tv speakers.
Fun fact, now it annoys only my hubby, tv connector doesn’t have that issue
Or completely unnotice that laptop i cost for my mother don’t have a network cable hole, I was utterly confused when it came. But, it wasn’t written in red ‘no hole’. Laptop for my father had it. So, I bought usb hub with that missing hole, and earth is still peacefully revolving around the sun. But you should see the look on my face when I realised what I did
But yeah, shit happens. That doesn’t mean that product in inherently bad and needs to burn in hell. Even if it was expensive. That’s even more reason to dig up what’s going on and work around it, not stay infinitely frustrated.
At least that’s what’s logical for me and I aim for that. Sometimes I need a few shots though