It’s been months now and I still cannot figure out how to make these Phonak TV Connectors, which were bought and set up with my HAs, work right! I have one plugged into the audio port on my laptop, and I have read the instructions dozens of times! Every time I think I’ve got it working right for a day or two and then suddenly it starts this damn bonging in my ears and won’t stop! When it starts to go wonky, it usually happens when there is a pause in the audio, for example when a person in a news or instructional or song video on youtube stops to take a breath, and that’s when the bonging starts, but then it continues to bong even after he/she resumes speaking and it drives me nuts. I’ve tried all sorts of different combinations of steps and none seem to eliminate the problem for more than a couple days in a row. I actually have two of these things and have swapped each one in and out and it still happens. Will somebody please straigten me out on this? I am still under home confinement due to both of us being high risk re covid-19. Haven’t caught it yet and don’t want to chance going out to the Costco Hearing Center for the duration. Here is what I have been doing which sometimes works for a couple of days and then doesn’t:
- Turn on TV Connector with top button until it turns green;
- Press side button on TV Connector until it turns blue;
- When bonging starts, I press button on top of one hearing aid.
Things seem to start out right and then the damn bonging resumes on top of the audio from my laptop!
Help would surely be appreciated.