Is it “Just Me” or is PHONAK taking the proverbial Pi$$… When I got my Marvel 90’s 13’s I was reliably informed by the Audi (Whom is a good guy) that shortly my Marvels would have a firmware upgrade and any Roger products would the be able to connect to them seamlessly, there was an element of truth in that statement, what was unclear/deceitful was the fact that it would cost an arm and a leg to set them up!!! Now I am all for a reasonable profit which is fair do’s, but Phonak appear to be exploiting the more venerable in our society, the severe/profound HOH for them to claim excessive profits, they do not appear to have any moral compass whatsoever and to my mind they will keep up their exploitation unless we collectively take our hard earned cash and buy HA’s from another hearing aid company???
I am not impressed Phonak and I am sure many others feel likewise, I have the Marvels, I have the Roger Pen 1.1, the hardware and firmware is updated and ready, but I can’t connect because you either want me to buy a new Roger iN with Shoes, or buy the Roger x Shoes with a later date code and by the way… The Roger X Shoes are just to get the serial number off them and are not of any practical use, in effect around £600 each here in the UK, why can’t Phonak be honest and just sell us a licence and be done with it, if Phonak do not U turn on this out off sheer embarrassment, then why can’t we vote with our money hit them in the pocket??? Your thoughts folks, cheers Kev.