Yes, but not your issue. Eg if I stream from TV and there’s notifications on phone, then it switches to that. Or someone calls me. But switch in my case means ‘stop receiving from the TV completely’. Eg it is program change just not yours.
For phone calls there’s additional BT streaming profile. Check my pics, you’ll see all three
What @catapultit said is correct.
TV connector and BT media stream use same autosense and they’re two of them like in the picture.
Idea is that HAs automatically switch between the two profiles. How they decide, it is unknown to me.
In the app you’ll only see if it is connected to the TV or BT, but you cannot see which from 2 autosense profiles are active.
My wild guess is that it tries to detect SNR, eg vocal vs bg music, and if it’s similar, it uses music, if it’s different it uses speech autosense program.
I didn’t listen to music at all, so I didn’t experience this, but it makes sense based on their description how things are supposed to work.
You can make those both autosense programs at the same settings, but that’s about it. We don’t have any ability to adjust the trigger point between the two.
Only workarounds that comes to my mind is to use manual music program and some headphones that cover only mics and not opening of the ear canal (to avoid feedback).
But it was bound to happen, not all what we humans perceive as music can be precisely described through the numbers.
Nag your fitter that they nag the phonak, maybe they eventually upgrade autosense because of it, or give you some other idea.
Also, I’ve listened this sample with paradises (bad idea) and without and I must say that I don’t hear the problem that could be that my hearing is so bad that I actually prefer streamed version, or that we have different settings.
My setup, in case it helps with anything:
gain is a bit different between the two, and then options are completely different.