Hi there !
I’m a new user of Phonak hearing aids. First i tried the Audeo M90, and i was really happy with it, but a little trouble was a parasite on bluetooth streaming.
After many tries with my audio professional, and the phonak support, we tried a replacement of the electronics, but the problem was still there.
I’m now on the Audeo P90, and i still have the problem.
This parasite sound occurs with low frequency sounds, like piano, whatever volume i stream. For complex music, like pop, rock for example, it’s not a problem because theses parasite frequencies are masked by the other instruments. But the simplest sounds are really not good. It’s a pity because i want to use it sometimes to cover my tinnitus.
I’m also able to hear it with a phone call.
It doesn’t sound like an overload, it’s a bit different.
The Phonak support seems to have some difficulties solving this problem, or does not care about it. It takes always 1 month to have an answer, so the discussions are long…
Do someone encounter the same kind of problem ?