Pairing with Windows 11

Has any had any luck pairing their hearing aid(s) with a Windows 11 device? If so, what did you need to do to get it to work?

My work laptop has Bluetooth LE, but when I pair my hearing aid to it, it will connect and show battery level then disconnect then actively refuses to connect.

I have the Starkey Edge AI with CROS

They’re going to want to know what model hearing aids you have.

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Oops… thanks for that. I added it to the post.

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Your hearing aids must support Bluetooth LE Audio. Your laptop must alsoo support Bluetooth LE Audio. Note the “LE Audio”, not just “LE”. Most laptops do “LE”, only a few do LE Audio at this point.

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Thank you for that. Starkey provided instructions to pair with my laptop but failed to mention that it must be BLE Audio.

In blue of having LE Audio on both hearing aids (which do) and my laptop (which does not), I have been using the Audio Relay app which works on Android phones and Windows, Macs and Unix. Once I figured out the setup it has been great. I use it over USB and it adds almost no delay except what is on the Bluetooth connection from phone to hearing aids.

TLDR version below.

Ok, I consider myself a pretty tech savvy person. I found a BT adapter from Creative, BT-W6. The tech specs indicate that it supports all of the right codecs, protocols and features. BT 5.4, BT-LE-A, LC3 Codec and Auracast. However, I am not able to get my hearing aids to pair with it. The hearing aids (Starkey Edge AI) do not show up in the pairing list. Does anyone have an idea on how I can get this to pair?

TLDR: BT-W6 supports BT 5.4, BT-LE-A, LC3 Codec and Auracast. Can’t get them to pair with Starkey Edge AI. The hearing aids do not show up in the pairing list. Any suggestions?

I think that adapter is designed intentionally to only work with the Creative headset products. Why would they do this? I don’t know.

My Oticon Intents work well with my PC. Windows 11 23H2, bluetooth 5.2.

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I think that Oticon is one of the few manufacturers that use non-proprietary Bluetooth.

Any idea on what Bluetooth device you have on the laptop?

Got same issue with Oticon Intent -just do not show up

The only bluetooth adapter I found that actually works as intended is the FMA120 Adapter.

I have been using this now for a few weeks and its a pretty solid option.

I have Bluetooth 5.2 LE along with 23H2 version of Windows 11. Works very well and connects automatically. It’s a handheld PC, not a laptop.

This works on my computer. USB BT 5.4 adapter
https://www.amazon.com/dp/B0775YF36R?ref=ppx_yo2ov_dt_b_fed_asin_title&th=1

I had to shut off the (very easy via BIOS on boot up) older BT on the Motherboard of the computer. This USB dongle works great with my Phonak. I don’t expect it to work with the Oticon and will test it with the Philips 9050.

What are the benefits of having Auracast at home ? Could other family members who don’t have HA’s listen to the Auracast via their smartphone or just wireless earbuds ? Are there small speakers that could link to that also ?

You might want to look on ebay for something like this " Bluetooth USB Adapter for PC - Bluetooth Adapter 5.4 DongleBR+BLE+EDR Plug " There are fairly cheap and work nicely.

We shouldn’t have to go through all this nonsense to get LE Bluetooth to work on a Windows PC. It’s really not Microsoft’s problem. It’s the hearing aid industry’s problem. They have to get away from using these proprietary Bluetooth CODECs and just go to LE Bluetooth. However, it will hurt their bottom line. Think about how much profit they make on selling Bluetooth accessories. Things like remote microphones or TV streamers. They don’t want your $10,000 hearing aids to easily connect to cheaper alternatives. BTW, a $24 Roku will stream Roku TV media to any hearing aids through the Roku phone app. I don’t know if other streaming apps such as Apple TV, or Amazon Fire, also will work similar to the Roku. See the video below and tell your hearing aid provider about this work around. Hopefully, they will spread the word to their other patients. Then the hearing aid manufacturers will speed up dumping their proprietary CODECs and switch to LE Bluetooth. The more people who stream TV to their hearing aids, the faster the hearing aid manufacturers will lose their TV streaming sales and lose some money. It’s the only thing that will make them change. The profit made on just hearing aid sales is ridicules.

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I would second that opinion. Once they got it working for my hearing aids (Phillips 9050) it seems to work very well.

Only thing that sometimes happens is if I walk away from the computer and then come back it doesn’t always reconnect automatically. Then I need to unplug and re-plug the adaptor to reconnect. Kind of got sick of doing that so I bought a USB hub with individual power switches to cycle power to it as needed.

If the reconnection issue only happens when one side disconnects before the other, try covering the side that still has audio with your hand to force a complete disconnection. Then, check if it reconnects automatically when you move back into range.