Oticon More: Dead Hearing Aid

I’d change the wax filter anyway.

I have the same problem right now with my left HA. The HA gives me an “on” message. Audi checked it, changed the receiver, and said it’s working. Then recommended checking for ear wax. Done. Not a problem. I contacted the company directly. A tech ran me through some trouble shooting procedures. No change. He approved a replacement at no charge.

Thank You Billgem for your valuable information and recommendations. Lloyd

Of course the manual recommends looking at the light when it is inserted into a charger the either is plugged in or otherwise shows it has enough power to charge the aid.

Might be a receiver wire failure or wax beyond the wax trap.

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You can test receiver wire failure.

  • The sound might be intermittent if you wiggle the wire when wearing the hearing aid.
  • Switch the receiver to a different side. It’s fairly easy. Here’s a link → Oticon Receivers. Careful not to get your hearing aid side (right/left) mixed up.
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Hu Bongo

i tried the wiggle wire and no response, i have a pr. of spare receiver wires i left at home. bring them next trip for sure in case that is it. I am home in 2 wks. and i did bring my old Oticon aids, which is getting me by. appreciate the tip good chance that is the problem. thanks

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It is rechargeable i place them on the charger at nite it is yellow and in the m orning they are both green indicating full charge. and my phone shows full charge. appreciate your info. cheers.

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Thanks pvc for your receiver tip. cheers

If your back up hearing aids are OPN mini rite, the receivers are the same as the More. So you can switch to see if it is a bad receiver.

OK they are may give that a try. Have my old OPNs in now and are really not too bad, not a whole lot of difference. Just not able to stream sound.
Thanks Mago.l cheers,

You can stream with the OPNs - just forget the Mores and pair the OPNs.
It’s a pain, but so is not being able to stream. I just went thru similar recently and had to wear my OPNs.

yes i just did not want to bother, thought i may have to cancel out the mores and replace with OPN. i have had my OPNs in for a day now and very surprised how they are still good and a huge help. Have to get used to the batteries again. From reading this forum now and then there has been much much discussion re battery v. rechargeable and of course i was skeptical as i was use to the batteries. To sum it up it is nice to just place them on the charger at night and take them off in the morning. Going on 3 yrs. so far so good. if i was camping a lot in the wilderness it would still be good to have battery pros and cons and i think this site sure helps a lot of people Thanks Mago

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I just had one of my Resound One’s go dead. I got out my jeweler’s magnifying loop and sure enough, my wire going into the receiver was broken inside of the insulation. A new receiver fixed it. And dang that was difficult changing that sucker. But works as new again

@dregerlb: Hello - I emphasized some words in the quote so I could share this anecdote. Occasionally (neither often nor rarely) I’ve changed a wax cup, only to have my wife tell me, a couple of days later to “check your hearing aids”. Begrudgingly, I do - and lo, and behold, a “fresh” wax cup is blocked.

I’d check those filters again, if you haven’t, already.

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So glad it worked out for you, i beleive now that in my case it is also a receiver issue, the audi did a change of receivers once and they make it look so easy, but not easy when we do it … lol cheeers.

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I had changed out the filters and domes but thanks for the tip as you never know as it could be something so simple as that. returning home to canada and have arranged for an appointment. great help available on this site. cheers.

very good point as what i understand from my audi and doctor is that some people produce more wax then others therefore the filter plugging which is a real detriment to hearing capability. I am one that produce above average wax, my doctor clears it thouroughly twice a year plus in between I use a drop of oil in ear at night now and then. eliminates the problem for me. Hope this helps.

@dregerlb: I wish you a safe journey back home, and good performance from your hearing engines, along the way.

Thanks Spudgunner always nice to hit north and hope there is no storm in the Dakotas.

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@dregerlb:Yes - the tornadoes down there can be fearsome!