My comparison of Phonak Infinio Sphere with new Resound Vivia

Hi group. I am on the first three hours of using the new Resound Vivia 9 dual chip HAs.

First let me share my history and issues.

My hearing loss starts in the mid freq and then increases to significant in the high freq. It has progressed over the last couple years a minor amount.

Prior to a year ago I was on Phonak M90s with open domes. It the time I considered marginally ok. The higher freq gain caused feedback in a lot of situations. But I generally was able to discern voices in normal environments. In loud environments it just didn’t work well. I would get lost with all the surrounding noise.

A year ago I upgraded to the Phone P90s. Because of the new audio test, we switched to closed domes to allow for more higher freq output. This is were it got weird and frustrating. In noisy environments these aids were a definite improvement. While far from perfect it allowed me to strain and get some of conversations. But this came with a big issue, in normal environments I did not hear speech very well. The audiologist saw me a lot during this timeframe with tons of “lets try this” And REM was done most of the time. I just couldn’t hear speech, especially higher pitch/female voices. I would occasionally switch back to the M90s and they would be better in soft environments.

About 45 days ago, I paid out of pocket for the new Phonak Infinio Sphere. I desperately needed a better working solution. So it got double weird. Same closed domes. With the noise in sphere engaged, it didn’t matter if I was in a noisy environment or soft environment. They just worked really well, and I heard like I was always expecting to hear! But when I used autosense or a bunch of definite user defined settings, I literally could not hear higher pitch voices. But unfortunately the Sphere mode could only be used for 3-4 hours a day. Not workable.

I told my audiologist I was returning the Infinio Sphere’s and I was done. I literally was going to go back to the M90 with closed domes.

She said lets try one more hail mary with the new Resound Vivia 9 dual chip.

I’ve been wearing them for three hours now with the tulip style closed (mostly) domes.
I am almost literally in tears. These first few hours it appears they just work amazingly. I drove in my car for 30 minutes, which normally was a difficult environment to even hear the radio unless I used Sphere mode. In the normal mode on the Vivia road noise was low/acceptable and I heard the speech on the radio and a couple phone calls. In the office I have had a number of conversations and speech just seems “normal”.

I have yet to be in a super noisy environment, but plan to report back and add to this further after a couple days.

FYI I am using an Google Pixel 7. The aids connected without any issue. And hands free calls are working fine.

Just goes to show what works for one person might not for another and vice versa. But I’m super happy so far.

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Thanks for your review. It would be interesting to see your audiogram, you can put it in your profile

Yes your audogram would be great, I really like the vehicle part, I think this is very important going forward on your next test environment, a restaurant or a bar, shopping mall etc

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Thanks for this. It is great that it is working for you. Please post some updates when you have more experience with these aids.

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Update from day 5.

Pros:
I’m still thrilled with the quality of sound both in the “normal” and “noise” programs.
I went to my favorite steakhouse last night, which is also my absolute hardest place to hear and discern voices. I was able to carry on normal conversations using the noise program which is an absolute win!

Cons:

  1. The android app is a little buggy. I’m running an Pixel 7. The HAs will drop connection to the app occasionally but still be connected to the phone via Bluetooth. This isn’t a huge issue, but causes a warning notification which is pesky.

  2. This also happens when you put the HAs in the charger. The workaround is turning the HAs off prior to putting in the charger.

I suspect the app will get updated over time, or potentially the firmware on the HAs. But I can live with that for now.

Compared to my experience with the Phonak Sphere’s, this is night and day for me and my hearing profile (I’ll work on getting a graphic of it, but very steep from the mids to the highs.

I’m sure others might get other experiences between vendors, but I definitely encourage people to try the Resound Viva 9.

Get this, I don’t know what adjustments are needed at this point! Just go forth and enjoy the sounds.

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Big thanks. I have Spheres still in trial stage, and just this afternoon got ReSound Vivias to try. Spheres are good, but when it comes to noise reduction, Vivias are like *WOW!.

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Great thanks for this, so what about your streaming with Android and the App?

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Thanks for sharing your experiences.

Good to know.
My hearing care provider mainly sells Resound.
I currently have 3 year old Phonak Paradise P90R’s which are ~adequate.

I have iPhone not Android. Initially music streaming was terrible. But working with audio corrected the highs and lows to produce quite acceptable quality. In fact I’m listening to classical music as I type this reply.

My last two sets of hearing aids were both Resound before switching to Phonak Lumity and then the Phonak Sphere’s. One of the biggest differences that I noticed between Phonak and Resound is that Phonak’s AutoSense is way more fast and intelligent when it comes to adapting to changing listening environments vs Resound’s automatic program. Good example of this is when you are in a classroom setting and someone is talking at the front. AutoSense quickly focuses forward on the speaker at the front but if someone behind you suddenly asks a question, AutoSense almost instantly flips the microphones to the speaker behind you so that you can now hear them clearly. Phonak seems to do this with very fast microphone focusing and then very fast switching between a wider range of automatic programs. Resound sorta does this too but it doesn’t seem as good. This is something that you cannot test in a room with simulated sound samples. You have to do a trial and try out the hearing aids in many different real world environments to make sure they work for you. It could be that Resound has upped their game in their automatic program…not sure as I haven’t tried the new Vivia hearing aids.

Hope this makes sense.

Jordan

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Surely makes sense. Also switching to sound in noise is not automatic as with Spheres. One needs to switch manually in the app.

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@name.withheld So, from your experience, it sounds like the Vivias reduce more background noise than the Spheres. Do they also cut into the speech, or do they maintain the same level of speech clarity as the Spheres?

In my very limited experience, they are similar. Voice is pronounced, much as with the Spheres.

Also, understand that I have used Phonaks starting with Marvels and then each step up to Infinios. It’s not easy for me to admit that a ReSound product could outperform a Phonak.

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@name.withheld I like to be as brand agnostic as I can be. I use Phonak Spheres and Widex, but I like to try different brands.

I’m all for the healthy competition that the Resounds bring to the room. Unfortunately, their frequency lowering scheme precludes me from really using them at the moment. It doesn’t meet my needs on that front. I’m glad to hear they are working well for you.

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Phonak, Oticon, and Resound are all good HAs. People respond differently to slight changes in how sound is presented. You have to find what works for you. For me I was at a very frustrated point with Phonak. With Resound Vivia I’m getting great speech recognition both in normal and HIN. It does come with a cost, the Bluetooth connectivity is not as good/robust.

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Thanks Jordan.
My take is that autosense has been improved since my hearing aids were sold to me…
I have Phonak Audeo Paradise P90R’s that were sold when the line was first out. Autosense 4.0 I believe.
Your old Lumity’s were improved.
And your current hearing aids are greatly improved over mine.

A comment…when my new hearing instrument specialist sent my almost-3 year old Paradise P90’s off, I got back 2 new hearing aids and a new charger. They work much better than the old ones did.

I complained to the dispensing audi early on. I said they were defective. Bad battery life; and I couldn’t hear.

A question–why don’t the new replacement hearing aids have “Phonak” on them? There’s no name at all. Happily they work better.
@Michael_Phonak why don’t my replacement Paradise P90R’s have “Phonak” on them? they are nameless!

I have great respect for Phonak because they provided this wonderful service.

Sincerely,
DaveL

Still volunteering to help trying out Phonak/Sonova high end hearing aids in Canada
I live 10 minutes away from the Sonova Office in Mississauga

You mean that Resound’s frequency lowering is not as good as Phonak’s?