@DamonHill I wouldn’t put it that way—it’s just different and doesn’t meet my specific needs.
Resound doesn’t offer as much detailed control over frequency shifting as Phonak does. It provides four preset options: very mild, mild, moderate, and strong, each with its own maximum audible input and output frequencies. None of the settings work well for me personally, but they could be ideal for someone else.
Yes, Josh Alexander is great. Unfortunately very few audiologists want to mess with it.
Jordan… just curious you stated that phonaks adapted better to changes in listening enviroments … was that based on your older ReSound HA’s or have you trialed the new Vivia’s??
I haven’t tested the Vivia’s. My experience is based on Resound’s Quattro and Omnia models. My point is that their automatic program wasn’t as sophisticated as Phonak and didn’t adapt as well to changing listening environments. Doesn’t mean they were bad. Just means that their automatic program uses a different approach compared to Phonak and I personally found it wasn’t as sophisticated at optimizing hearing when you moved between different hearing scenarios.
It could be that this has improved in the Vivia platform.
Jordan
https://www.instagram.com/p/C4dMYfauZOh/?igsh=MTIycDl2ems1dW0yeg==
That course is 12- hour of frequency lowering…! 
Thanks for the trust @DaveL 
but I can really not tell … to my knowledge the Brand/Name/Model should always be part of the device. Your Audi should know where to look for it.
Concerning your other offer, well noticed thanks.
But it is not so easy. In Europe we are suffering from many changes on the regulatory side (“Politics”), which made it much more complex to talk to consumers directly without prior legal blessing, eventually Ethics Commission approval, etc., pp.
The good old days of chatting directly has got so much more complex, I think it is a shame and those people making such regulatory frameworks did not really think through the consequencies.
Thanks Michael.
I’m very grateful for the action taken. The hearing aids work better. Battery life is longer too
I’m impressed with the care provided by Phonak
@jblalack, I do not know if the pixel has the same setting as the Samsung Galaxy but there is a setting you can search for, “never auto sleeping apps”. If it is there, add Smart 3D to that list. It stops lots of disconnects from the HAs. I no longer get them on my Galaxy S23 Ultra.
Actually I just found this:
To prevent Pixel apps from being auto-sleeped and potentially disconnecting, you can manage background usage settings within the app’s settings or explore options like “Allow background usage” or “Never sleeping apps” in your Pixel’s battery settings.
I hope this helps.