Just traded my Jabra E/H Pro 20s for E/H Pro 30s

As soon as I heard on this forum that Costco had the new version of the Jabra hearing aids, I made an appointment to get fitted with the upgraded version. I was still within the six month return period. The transition was easy. I brought in the box, the charger, the power cord, and everything else. I signed a paper that said I was returning the 20s and both the hearing aid department person and I went to the return desk where I was given a gift card for the cost of the 20s. When back in the hearing aid department, he swiped the gift card and then he added the $100 USD difference in price. Then, I was fitted with the new 30s.

My first impression is that there’s not much difference in the sound quality. However, I will report back on any other differences I notice. BTW for the $100 USD more in the price they come with 3 years warranty instead of 2 years on the 20s.

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Hope it can help you.

I want to know how the hearing aids work in a difficult noise environment for you with the type of dome or mold you are using.

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I’m using open domes and I was fitted with the Jabra Enhanced Pro 30s yesterday and I haven’t had an opportunity to try them out in a noisy environment. I did walk through the Costco warehouse to pick up a package of paper towels. I switched the app to the Hear in Noise card and they reduced the noise level fairly well. The real test will be going to my local, and very noisy restaurant, ā€œTexas Roadhouseā€,

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Have you considered sharing your audiogram so others can better understand how those aids act with a particular hearing loss? Many members can not use open domes.
Thanks

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Every time I go to Costco for supplies or adjustments, I forget to ask for a copy of my audiogram. I will actually write it down, as a note, on my shopping list. :crazy_face:

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With open domes, you are somewhat bypassing the AI noise reduction. So I don’t think I would expect there to be a huge benefit.

I think I’m going to try them with vented molds after I get my new hearing test done next month.

I don’t know the answer. However, I had the same domes in the 20s, so it should be a fair comparison.

Congrats on your new HAs.

I think you’ve got 2 issues to resolve. First, are the 30s worth $100 more than the 20s? With the open domes, you can come up with a definitive answer to that (and it’s likelyto be ā€˜yes’).

The 2nd question is ā€˜How good can the 30s be for hearing in noise?’ With open domes, I don’t think you can come up with a great answer to that. The 30s will be better with molds than with open domes, unless something very wrong is done in the setup.

I don’t suppose you’d like to get molds so you can test the 30s for those of us who use molds…? :blush:

In any case, I look forward to finding out if your 30s, even with domes, help noticeably at your local. I hope they do.

Thank you. I will give them a try in my favorite noisy restaurant and bar this weekend, and give you a report. I’m not going to get custom molds just to report back for those folks with custom molds who are on this forum. :crazy_face: If the noise reduction is appreciable with open domes, then by your theory they those with custom molds should experience a greater reduction.

BTW, The $100 extra cost also gives me an additional year of warranty coverage.

My first impressions after wearing the Enhanced Pro 30s for a couple of days is that the sound quality is greatly improved over the Enhanced Pro 20s. The 30s seem less shrill, especially with background sounds. It always seemed that the 20s had the treble boosted. Where as the 30s seem to sound more natural as though the sound is more flat. Of course, these are my impressions after only a short time period. I still haven’t been in a noisy environment such as a restaurant and bar.

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Just for fun, I turned both hearing aids off, and I was amazed how much I could still hear. However, I think that the hearing aids in the, ā€œHear in Noiseā€, function are designed to both reduce the background noise and enhance the speaker’s voice. Without my hearing aids I can still hear my wife’s voice, but with them on, I hear her speech much more clearly. Without the hearing aids I can hear the TV, but to listen to a program without them, I have to increase the volume to clearly understand the show. I imagine, that with just the hearing aids with your molded ear pieces, some sound will get by. Similar to the Apple AirPods, that made me feel occluded, but I could still hear sounds when they were in.

Just had lunch with a friend at a fairly noisy restaurant which we had been to before at lunchtime. The ability of the Jabra Enhanced pro 30s, to reduce the background noise from the speech of the person sitting across from me was an improvement over the Jabra Enhanced Pro 20s. It wasn’t leaps and bounds better, but improved.

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That’s good to hear! I just returned the Rexton Reach to Costco(only 3rd time in decades I’ve returned anything to them), Rexton had very good noise reduction but the app sucked. It couldn’t do much compared to the KS 10s. So now I’m waiting to see how the Jabra 30s work with people here. I’m profoundly deaf, so do need the HAs.

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You returned them because the App wasn’t to your liking, just that and nothing else?

Without a good app to help control the HAs, they aren’t very useful are they! Especial when trying to control streaming, etc.

The secondary reason is the Rextons are really designed for Apple phones, not Androids. They say so in their ads. Consequently, their functionality with my Android was less than my KS10s.

Well actually this is why we have buttons, you don’t actually need the App.

No they work perfectly with android, you do need the correct smartphone tho, your Phonak paradise (KS10) use classic bluetooth so are able to connect to most devices, I’ve never understood how/why people think an App and bluetooth is more important than actually hearing better, both those things should be at the bottom of your list.

I wouldn’t expect much help in noisy conditions with open domes, since you are bypassing the hearing aid. So not surprising to me.

I can FULLY understand why the app is so important!! Trying to do fine tuning of the HAs for different conditions using the buttons on the devices is ridiculously inconvenient and requires you to remember the number of button presses required, etc. Hearing aids require a GOOD app in order to be competitive these days. Example: When in a noisy restaurant, and wanting a switch from normal setting to the setting that works better with the person sitting across from you, the app is the fastest, easiest, and least attention-getting way of making the change.

There is no sensible reason for an inferior app these days.

Jim G

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RE app vs. buttons–I agree! My app always takes a few seconds to ā€˜connect’ (late model iPhone), whereas the buttons behind my ear are always ready and easy to use. If my need to change programs is instant (usually the case) I don’t want to be standing there waiting 10 seconds, especially if I’m trying to have a short talk w/ someone!
(Jabra 20)

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