Is There A Reason Why Oticon's Companion App Could Not Have Been Programmed So I Could Save My Volume Settings?

@prodigyplace: How do you figure that answers my question? I want to known if there’s a technical reason that prevented Oticon engineers from allowing simple changes to be saved. Not whether, for whatever reason, they were disinclined to do so.

[I had originally worded my title that way, but later decided it was overkill…]

I don’t understand why everyone except cochlear doesn’t save these setting automatically…

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Sorry you’re having issues w/ Companion App.
I have an ongoing dialog w/Oticon regarding a different issue re:the Companion App, and they’ve been very responsive.
Your query is very valid, and a feature that should be available.
I suggest you email a request to them at: appsupport@oticon.com
According to the contact I’ve been communicating with, they are still enabling features, and fine-tuning the App, so maybe, just maybe, they could implement such a function.
Please be sure to allude to your status as an official Oticonian!!

Sorry I can’t resolve your issue.
It’s exactly issues like this that scream DIY!!

@flashb1024: I will, indeed, be in touch with the officials at the Castle of Oticonia,
:zap: Flash :zap:. DIY would, no doubt, be frowned upon by the officials at the
:beaver: B.F.:european_castle:N.D. :beaver:,

Maybe they think that making changes that ‘stick’ is the purview of the audiologist.

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But you are a non-conformist.

@prodigyplace: Who, Bruce??? Me???

Everyone knows monkeys do not wear green hard hats. :wink:

@prodigyplace: Orang-utan and Combat (or Trench) Melon, please!

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Something I found with the Oticon Companion App, it’s so so slow to connect.

Way slower then it is, with the Phonak App.

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@Zebras: You’re so right! I’ve given up on it and have scrubbed it from my phone.

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Oticon is aware of this issue.
I gave the Companion App a 1 * review on Google Play Store, and described in detail the issue with the App not running in the background, and having to start it each time.

Their App support team is working on this issue, and they say they are making “other” improvements.

You may wish to try the ON App. The ON App stays “ON” and is always available.
Hard to believe anything could be slower than MyPhonak!

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@flashb1024: Thanks for the tip. Here goes nothing! Busy now … TTYL

The On has stopped connecting to my Xceeds so I’ve given up with the On. I have two pairs of Xceeds and both are not connecting anymore but were before hand.

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I hadn’t realised it had to run in the background.
I still learn even tho I understand technology quite easily.

Hi @zebra, do you program the Xceed yourself or take to the audi to program. You are using an acrylic made mould for your xceed?

@dankailo

My free pair were set up by an audiologist but I bought a second pair and now program both pairs.

I use silicone ear moulds.

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Noted with Thanks. Have a nice weekend.

@dankailo: Good morning! Are you responding to something I posted?

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@SpudGunner

@dankailo responded to me and I was notified.

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