In my past experience the aid that is not updated is not properly registered with ReSound Remote Assist. I’m not sure that deleting the Smart 3D app, reinstalling it and going through signing up for Remote Assist through the Smart 3D app would now effectively reregister the aid that didn’t update (a new feature of the Smart 3D app-previously only your HCP could sign you up for Remote Assist). Otherwise, if you want the firmware update for the aid that didn’t get it, you will probably have to see your hearing care provider to have that aid reregistered.
@jeanettedove1 If you can’t update the Smart 3D app to v1.9.0.0 and get the firmware update to 0.45.0.0 that I presume also comes with the app update for ReSound One’s as well as the Quattro’s, you might want to see your HCP about the updates. For me, (might just be me!), it made a difference to my fitting profile for the right HA fit with the NAL-NL2 algorithm. I do think the BT connection in streaming is a bit more solid. Turning on “Optimize MFi Connection” under the MORE tab in the Smart 3D app still prevents my Apple Watch Smart 3D app from connecting to the HA’s thru the iPhone. Another notable difference after the app and firmware update is pausing streaming now has a different effect on “streaming focus.” It used to be that when one paused streaming after a few seconds, the HA setting would relax to “hear everything.” Now when one pauses streaming, streaming focus remains in effect (same for having external mics turned off entirely). I hope this is not a bug that will be changed back to the way it was before as I actually prefer this dynamic as opposed to having streaming focus automatically turned off when streaming is paused. Lots of times it’s not talking to someone else but rather some other app or notification on my phone that I want to turn attention to. Now I can stop listening, not miss any discussion in a podcast, and then resume streaming with my streaming focus (or external mics turned off) just the way they were when I interrupted the podcast stream to check something else on the phone or in my environment.