Getting Started in the Upgraded Forum

I entered my values manually from my paper copy. Details on posting your audiogram can be found in Getting Started in the Upgraded Forum. I’ll paste the relevant info below.

We applied a fix for the audiogram zeroes issue.

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@AbramBaileyAuD I recently had issues with signing in etc, which are now fixed, however I wonder if there is now an issue with security. Once I was finally properly signed in to the forum, I saved it to my iPad homepage as my previous link took me to the hearing tracker main page. Now when I select my forum link I am still signed in. This makes it easy for me, but I am not sure it’s supposed to work like that.

Yes, in general you would stay signed in until your session expires or you log out manually, which you can do by following these steps:

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Abram, I’m still not able to reset my password … I tried clicking on profile then preferences…then security… then clicked on send password reset e-mail… I then read you will receive a e-mail shortly waited 20 minutes no e-mail came so I tried again and this time I get an error/???

Check the email address you entered in your preferences and/or your spam folder in your mailbox. For example, in Gmail, forum mail could be delivered to a folder other than the main folder.

I’ve checked email and spam
Nothing there

I “luv” you for that observation, LOL!

Abram I’m still not able to change my password after attemting multiple times over the last few days … below is what I see after clicking on the blue reset password, then I wait and check e-mail and YES I also checked my spam… NO E-MAIL ???

Password Reset

We found an account that matches . You should receive an email with instructions on how to reset your password shortly.

OKHelp

Hi, I’ve requested to have you and 2 others removed from our mail service’s block list, but they have not fixed the problem yet. I have also received your emails. I will let you know when things are back in business. Sorry about the delay. Until they fix it, you will not be able to receive emails from the forum. I’ve emailed them multiple times now.

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ok thx for the reply… I will wait for the fix

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Is that why his username is @Ureout ? :sunglasses:

and if I were umpiring your game…you’d be out… :sweat_smile:

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