Could someone with Phonak or fitting experience help me out?
I got a new pair Phonak Lumity 90 a month ago. but after 4 times fitting, I still have problem with it.
I wear HA for around 5 years as I suffer moderate hearing loss in low frequency and severe drop in high frequency. To get better hearing I upgraded to Phonak Lumity 90.
I would like to get some suggestions here before I visit my audiologist, again.
My issues are :
- hard to get information in noisy environment or in group conversation. I have to remove HA or reduce to volume in order. ( I tried noisy environment mode, but not really help). to be honest, in noisy environment, HA not help at all. it is better if I remove it.
- sudden sound increase : I always come across sudden sound increase. I guess, HA is trying to adjust according to environment change, however, it caused some unpleasant sound, as well as sudden increase.
- when talk to ppl with relatively lound voice, HA occasionally get unpleasant sharp sound. reduce volume can help to reduce sharp sound, however, I may have difficulty to understand content then. It is just too hard to get a balance.
- Sound Played from computer or Mobile is not comfortable. sound from paper or some plastic bag is also too sharp. I can reduce volume to get more comfortable, but similarly, it will reduce the conversation clarification.
I have visited my Audiologist 4 times, but I have got a really good result so far. test in the clinic, quiet room seems ok, but when I go to real environment, I found so many issue.
so I would like to get some suggestion here before I visit her next time.
Thanks heaps in advance.