not sure, but he sticked wires in the battery comparment of my HAs and those went to that neck loop thing which is also wireless and connects to the pc.
Pairing the aids with a TV streamer, doesn’t necessarily mean a firmware U/G - the U/G process here on a fibre-connected PC is showing as 12 and a half minutes per side. I’ve told clients to expect a 30 minute wait or swapout while I get them sorted. Especially rubbish, 'cause your main fitting machine gets tied up for that time too.
I’m not 100% sure from Chatteremails post - does the TV adapter require a hardwired HiPro etc. input like the Opn’s do, or can I use fittinglink Bluetooth to update it?
How does one update the firmware in the TV adapter?
Very good question by Rocketmahn. The ONLY hardwire connection I see from the TV adapter that can support a FW upgrade is the micro USB port being used to power the TV adapter. But maybe there’s a wireless connection between the TV Adapter and the FittingLink, too, I just don’t know? Although almost all FW upgrades I’ve seen done in the past with any electronic devices have been via a hardwire.
I asked my audi about getting the TV Adapter FW upgrade done at the same visit I’ll be having for the OPN FW upgrade and she said sure, we can do both at the same time. But I don’t really know if she actually knows what needs to be done for the TV Adapter yet, or she was just saying OK and worry about it later.
Ok. I can plug my TV Adapter into the computer via the usb connection.
It is then visible on Genie 2017.1 under “Tools” “Firmware Updater” “TV Adapter”.
It shows that I have version 1.0.2 and the latest is V 1.0.2 and no update available.
When I unplug the usb the TV adapter options goes away so it’s communicating.
The link to the Oticon TV Adaptor instructions is under help on the updater screen.
How to update TV Adapter
Before you start, make sure that your computer is online.
- You can open the Oticon Firmware Updater from Genie 2 in the following ways:
- Click Tools in the top menu and click [B]Oticon Firmware Updater[/B]
- [B]Click the Oticon Firmware Updater icon [IMG]file:///C:/Program%20Files/Oticon/Genie/Genie2/Help/en-US/Content/Resources/Images/Firmware%20Updater/FirmwareUpdater.png[/IMG][/B]
- [B][B]If the update fails, an orange [B]! appears. Click [B]Troubleshoot and follow the on-screen instructions.[/B][/B][/B][/B]
- [B][B]If the update is successful, a green check mark appears.[/B][/B]
got the update , my guy said it is mainly for disconnection issues.
Can you clarify which update it is that you got? The OPN update or the TV adapter update? Or both?
I rarely have disconnection issue with the TV adapter but I have frequent disconnection issue with the iPhone.
Do share with us after you’ve used the new FW update for a while to see if you notice any improvement or not. Thanks.
I got both on the newest now, might be only the adapter or the combination @ solving the disconnects, will give it 2-3 weeks, if there’s no disco then it should have helped.
little off topic. I hooked a soundblaster Z to my TV adapter via toslink and use Dolby headphone, on win 10 this dolby atmos app is adding another nice effect to games and videos, I prefered that over normal stereo by far, highly recommended 
I’m a little confused here. So you use the Oticon TV Adapter 3.0 to stream the Soundblaster Z sound directly into your OPN, and ON TOP OF THAT, you also wear a Dolby headphone from your Windows 10 Dolby ATMOS app to get a second sound source of the same content into your OPNs via its mic inputs? If yes, and you’re recommending it, then I assume that there’s minimal latency between the 2 different sound sources (although from the same content)?
I updated the firmware on my OPN 1 hearing aids myself yesterday using my Expresslink and the appropriate wires to connect to the aids. The process took a little over 3 minutes for both aids and it did them simultaneously. It was very quick and easy using the Genie 2 software (updated version).
Now I just wish that I knew what the new version of the firmware changed or added. The new version is 4.0, old version was 2.0 according to the updated message I received during the update.
If it’s the most recent FW 4 (bound to be released in June/July’2017), then it has new features like the Speech Rescue LX (frequency lowering) and Tinnitus support, along with further fixes to improve the iPhone streaming issues.
If it’s the FW 2 that was released in Dec’2016, then it’s mostly just fixes for the iPhone streaming/connectivity issues.
I don’t know what happened to FW 3. They seem to have skipped that version for some reason.
no,
I use dolby digital live codec for streaming, and use the app to additionally alter the dolby effect for better sound effects.
they add the speech rescue option to shift high frequencies to lower ones.
they add tinitus progrmas.
some other stuff maybe.
Yes, the firmware that was installed was version 4. The firmware updating procedure provides a clear message about which version the aids have and which version they will be updated to. Mine went from version 2 to version 4.
So far I would have to say that streaming has improved. I use my iPhone to stream podcasts and music while I am walking and it seems to work better. With version 2 I would sometimes get a “ping pong” effect where the sound would bounce back and forth between my two aids - this would last for a minute or two before fading away. I also experienced an occasional reboot from one or the other aid and so far since the update that has not happened. It is a bit early yet to say if this problem is cured but so far so good.
been close to a month now, usually I had a disco or two within this time window, as far as I’m concerned firmaware on both devices does seem to have fixed the discos.
It’s been about 3 weeks now for me and so far I have had one reboot but no disconnects. At this point I would have to say that the new firmware is an improvement.
I met with my audi today to update the OPN1. I brought my TV Adapter 3.0 in and asked her to update it, too. She plugged it in and she said the computer said that my TV Adapter has the latest update and there’s no new update available. I bought this TV Adapter back in November 2016 from eBay and have not had any update on it since then. So I had my audi call Oticon support and asked them about a new TV Adaptor 3.0 firmware update and they told her there is none at this time. They said they’re anticipating one in the future but not at the point.
^could be true, but then again support tells alot of horseshit.
as long as the genie was up to date and didn’t mention anything I would trust that.
By the way, I found out that if you want Speech Rescue to be turned on for streaming (from the TV Adapter or from the iPhone), you’ll need to have it enabled from the default program 1 in the OPN. If you’re trying out Speech Rescue and have it on a different program (like program 2 or 3 or 4) but not program 1, I’m not sure if the TV streaming will pick up the Speech Rescue setting on the other programs or not. I just know that I have it set for my program 1 and I notice Speech Rescue at work when I stream from the TV now.
This took a lot of inquiries from Oticon support to get the right answer from them. At first they said to just be in the program that has Speech Rescue when streaming, and I’m like “Huh? How can I be in one of the OPN regular programs when I must explicitly select the TV program to stream from the TV Adapter? Makes no sense!” So they went off to consult more knowledgeable people and came back and said put Speech Rescue in program 1 then streaming will pick up whatever setting you have in program 1 by default, and it does seems to be so after I’ve verified it.