This is easily the poorest performing app I use. Unfortunately there is no alternative, this really detracts from the value of Starkey Evolv AI.
It frequently overloads the phone processor. Android throws a message saying and app is over loading the processor. Typically it’s using 25 - 35% of the resource.
It loses the custom memories and they have to be recreated. Too bad the app doesn’t store the memories in the “cloud” account the app forces you to log into. Additionally, selecting a memory takes a long time, while the cursor swirls over the custom memories.
The app loses control of the hearing aids, while the Bluetooth connection is clearly still working OK. I can be streaming music, but the app might say sides different, or can’t find one side.
Car mode doesn’t switch back to original memory reliably. It also switches randomly in and out of car mode.
Remedial action given by Starkey Support results in losing custom memories. Support will walk you through how to force quite the app and delete cache and storage for the app. Fix the app so end users force to start from scratch every time the app has a fit.
Thrive Assistant doesn’t work.
I’m using a Samsung s21 5g.
My solution is using Starkey Inspire with a Noahlink wireless programmer. The Evolv AI has 5 available memories. I use it to program in memories that I expect to use in the near future. The custom memories can’t be accessed by Inspire, just FYI.
I’m looking forward to Android 13 and the additional support for HAs. I hope the Evolv AI is ready to work with Bluetooth 5.2 LE. This listing indicates BT 5.2 is a part of the spec.
https://launchstudio.bluetooth.com/ListingDetails/158497
This may be the circuit used by Starkey.