While the app continues to work in some screen areas and I have no problem with TV streaming. However, when I select Device Settings, there isn’t much I can do there. If I select Mask Mode, the app closes within seconds. Last week I was able to select Mask Mode and I was able to enable Mask Mode this past Sunday (the only time I used it). The more I think about it, I started having problems after returning to Normal Mode. I did mention that to the Starkey tech.
The tech recommended I contact the VA for an appointment to get my hearing aids checked. I explained that COVID-19 would be distant memory before I’d be able to get a VA appointment.
So, if I can get a couple more responses from people who have the same problem, I’ll get back in touch with Starkey and let them know. Plus, it would be nice if you’d also call Starkey to inform them of the problem.