Just purchased both S23 and Jabra Pro 20 yesterday–to be delivered in coming weeks. Will follow this discussion.
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I am at UI 6.1 and hands free still works.
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@cvkemp,
So I just repaired my EP 20s after updating to One UI 6.1.
I paired first with the Samsung Bluetooth interface and up popped new features… Turning off each HA and adjusting the volume in each HA independently. I then paired to the app which also worked.
Interestingly I noticed I could turn off LE Audio under detail then go back to the Bluetooth devices page and could connect and see “connected”, not “connected for voice and audio” and hands free is still working for phone calls. It also works the original way with LE Audio on.
I am testing the “connected” connection currently to see if it works any more consistently. I can still access the app. Weird huh?
Later I will try just pairing with the app and see if that shows the new features as well.
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With my aids i just have standard bluetooth le, but my aids and the app has so much better connectivity
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I believe M&RIE mic is needed for hands free.
I don’t know about that, I had hands-free on my S23 before I got the M&RIE Receivers.
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I just did a little digging (I do not have hands free yet). I misspoke.
Thanks for the correction–always learning.
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I did some more testing with my Jabra EP20s with Samsung S23 Ultra and and I think when Bluetooth says ‘connected’ that it does not use LE Audio and hands free is not supposed to work. When it says ‘Connected for calls and audio’ LE Audio is on and hands free is supposed to be working. In real life this is not always true, though usually is. ‘Connected’ mode may be more Bluetooth stable. We will see.
I also repaired with just the app as it started causing some confusion with the connection.
The microphone is supposed to be active on the S24, but you continue to only hear the other person’s voice. It may be worth making sure that all Bluetooth settings and connections to the device are correct.
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How is everyone finding S24 now with the 6.1 update? Is the tap functionality working? I am considering switching to Android for LE Audio and improved connectivity from iPhone or having it as a spare phone. I wear Oticon Intents.
S24 with latest Android using latest update while using LE Audio and Jabra Enhance Pro20 did not provide tap control/hands free for me, as of 2-3 weeks ago. S23 is on Jabra approved list but not S24–for what it is worth.
Calls and streaming work fine with above though.
Tap control on S23 works like a charm for me. However I saw my HCP enable tap control in my fitting software. It’s a separate switch. For both left and right ears.
I should mention that I have tap control even with LE Audio off.
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How do you guys find streaming with LE Audio?
I tried streaming with my mum’s Samsung S24, and used LE Audio which was amazing and the option to turn on tap function was available for me but it does need to be turned on by your audiologist for this to work I think.
I’m tempted by the Samsung S24 Ultra. Played with it at the Samsung store in King’s Cross yesterday.
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Just called Jabra support for Pro 20 and S24
*S24 is still not on Jabra compatibility list.
- Samsung needs to patch and support finds out when this occurs when consumers are notified
- To see if Hands free is turned on, from app : My Enhanced Pro, will see TapConrol option
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Turn R and L on. Turning off and on may reset if there are issues. - My Pro 20 now has tap control (pickup phone call with tap on ear)
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Caller can not hear me unless I speak in phone. I do not have M&RIE installed.
Streams fine.
Okay! I have the same experience with my S23 in ASHA protocol.
I am considering a Multi-Mic for hands free and for my computer… computer mostly I guess.
My partner has the PhoneClip+ for hands free. It is a bit smaller but does not connect to computers or possibly airplanes…
Does anybody with a battery version of the Pro 20 know how to accept calls using the HA button? Once I accept a call, I can put my Samsung 23 in my pocket but I have to first answer the call using the phone. (Tap control is not available on battery models). My Costco HAS said that I should just hold down the button for streaming, but that does not seem to work. I checked the Smart Fit software and don’t see a telephone button like in Target for my Phonak.
I upgraded to a Samsung Galaxy S24 (Exynos) to use Bluetooth LE Audio with my Resound Nexia hearing aids, but the sound quality is awful, distorted and slow when streaming music. It works fine if I turn off LE Audio, and it also works perfectly on my partner’s Galaxy S23 with LE Audio enabled.
Has anyone else experienced this issue with the S24 (Exynos)? Any solutions or updates? Thanks!
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Have you installed the latest One UI 6.6.1 update yet?
My partner has the S24U in the US so she does not have the same CPU as you do. Her’s is working well. We talk on the phone for about an hour a day and we hear each other very clearly, hands free… Me with the S23U.
Do you mean the 6.1.1? In any case, i currently have the 6.1 but the phone doesn’t find any update even tho I should be able to update to 6.1.1