Well I’ve had my Quintra aids for about 6 weeks now. I have yet to get them dialed in well. Every time I go in the specialist seems to fumble with the software. For some reason she is unable to make small changes without completely resetting the aids, and she invariably can’t get things set the way they were before. Every time I go in it’s like I’m starting over from day one. Once she even managed to turn OFF the noise reduction feature.
My most recent tweaking has resulted in very tinny sounds and frequent feedback in my left ear. On two separate occasions she has actually had to call her support office to answer questions about features I noticed in the software that she didn’t know about. And she is the SENIOR Specialist at this location. The others have only been at it a short time and appear to have been trained by her (one was training with her when she did my initial fitting.)
Guess it’s time to go to another Costco. Do other stores have access to my records or do I have to request they be transferred? I’ll hate giving up the convenience (it’s only 5 minutes to my closest store but about 45 to the nearest other store) but at this point I’ve pretty much lost confidence in the local store.
BakaNeko
500 | 1K | 2K | 3K | 4K | 6K | |
L | 40 | 60 | 65 | 65 | 70 | 70 |
R | 20 | 25 | 35 | 35 | 50 | 65 |