Rexton Bi-core vs Jabra Enhance Pro 20 micro RIE at Costco

If you do go with the Resound TV streamer. You might want to get the Plus model. with Auracast. Note Costco isn’t selling that model yet.

https://cms.pro.resound.com/en-us/products/wireless-accessories

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I’m still in pre-purchase mode, but have done a bit of research on the Jabra Enhanced Pro 20 as it compares with options from TruHearing which gets some cost shift thru our health insurance. Cursory observation suggests that out of pocket outlay is less at Costco.

That said, it appears that the Jabra Enhaced Pro 10 is an knockoff of the Resound Omnia…but the Omnia comes in performance grades (5, 7, and 9 matching feature provision) and I’m still trying to get a sense of what is “left out” for the Jabra. It seems that the chip technology is much the same, and it is just a matter of what functions are activated. In the Pro 20 model, recently released, early comments suggest that it compares with the open market model Resound Nexia, the latest release. Let’s face it: markets and marketing have worked well to have a popular brand produced exclusive model variations for Costco. My Roomba i3 work just like the open market i4 model, with the cost difference still in my pocket.

Other commenters have indicated that feature reflected in the Resound Nexia upgrade are also included in the Jabra Enhanced Pro 10 to Pro 20 model change…can’t confirm that, but it makes sense.

So, even with insurance subsidy ($1,400 a pair for us), Costco is a hard deal to beat compared to market prices of $3.5k +. I think your Costco HCP was doing you a favor when suggesting that you try the Jabra product. A number of folks, including the Costco HCP that tested my wife and I, have been skeptical of the M&rie additional mic, but I believe that is impacted by which hearing freq ranges are failing. Other commenters and details I have discovered suggest that the Jabra Enhanced Pro models match their Resound permium counterparts very closely.

So…it seems that, at least with the Jabra product, you are getting a relabeled version of the company’s (GN Hearing A/S) top line Resound product…or at least something very close to it, and at a very good price.

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Rexton Bi-Core at Costco is a knock off of the Signia Pure Charge&Go 7AX, which is Signia’s premium hearing aid. There is a difference because Signia has recently introduced a new IX platform to replace the AX platform. The new upgrade hasn’t filtered down to Rexton yet, but it will within the next few months. Regardless, the current Rexton Bi-Core is a really good hearing aid.

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The Pro 10 has the same controls and levels as the Omnia 9 but shows up in the fitting program as something like ‘861nnn’. I expect a Omnia 9 to show up as a ‘961nnn’. I’d expect the same for the Pro 20/Nexia. The Jabras definitely seem to have more adjustability than the Omnia 7s.

The ReSound web site will show the differences between the 7s and 9s. The Costco fitting s/w will show the levels offered by the Pros.

The Pro is exactly the same as ReSound 9, Costco only sell the premium models, which is a very good thing, no need to baffle people with different “levels” in my opinion everyone needs premium!

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Why does it show up as ‘86n’? Maybe it’s to confuse us. Maybe it’s because it’s a slightly detuned Omnia 9… (Those aren’t the only answers.)

The hardware is probably exactly the same at all levels, but h/w is only part of the product. So is software and firm/mushware.

Because it’s a Jabra, so has different “firmware”

Nope, they are the same, I haven’t been able to determine exactly what’s different, the Beltone’s are using the same parts bin as well.

Everything I’ve found indicates the Pro 10s are Omnia 9s. But I’m not a hearing aid designer. I’m not a hearing aid engineer. I don’t work for ReSound. I haven’t compared Omnia and Jabra mushware. I have little faith in marketing terms like ‘premium’.

IOW, tI do not know if the Pro 10s are Omnia 9s. They may be. They may not be. I have no way of finding out which is correct.

I’d believe a ReSound spokesperson who said the Pro 10s are Omnia 9s. I’d believe a Costco spokesperson who says Costco’s contract with ReSound calls for ReSound to relabel Omnia 9s as Jabra Pro 10s. In the absence of evidence like that, I regard ‘Pro 10s are Omnia 9s’ as an opinion, not a fact.

I’m sorry about belaboring this - I think the world would be a much better place if we kept ourselves from treating opinions as facts.

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Oh sorry I didn’t realise you were the authority on such matters, but anyways ,how about you do some research and get back to us and then you could make clear assumptions on what you think the differences are, that would be a good place to start, and I agree, the world would be a much better place" if we kept ourselves from treating opinions as facts"

Cheers

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I do not get how you read my last statement as a claim I’m an authority. It says very clearly I am not an authority on HAs, and that’s why I refrain from stating categorically, as you do, that the Jabra Pro 10s and anything buy Jabra Pro 10s. Here’s what I wrote:

Sure there’s a typo in there, but the statement is pretty clear nonetheless.

All good no problem, but you do have a way to check your thoughts, you could download each manufacturer’s software and App’s and then compare, including the exact same accessories used between the two.

Cheers

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I’m curious about your characterization of the Rexton as a really good hearing aid. I’ve had trouble finding much information about them and what I could find was mediocre reviews. The OP didn’t seem too much impressed. That said, my cursory research is just that and I make no claim they’re mediocre even if such a definitive characterization applied to everyone’s experience which I’m sure it doesn’t. My fitter at Costco preferred the Rexton but I passed after doing some research and taking into consideration that they are, according to him, 1-1.5 year old technology. I read a number of anecdotal reviews by Rexton bi-core users having malfunctions and repair issues. I had already returned the 9040s based on what I considered too large a form factor and disappointing hear-in-noise functionality. That may have been an adjustment issue which I never explored after deciding that the sheer size of them was hard to get past.

They are actually Signia models, rebranded as Rexton flavoured.

Well you didn’t take your audiologists recommendation on something you read… somewhere, you should of done more research because the difference between an older platform and the latest hardly matters, the only thing would be LE Audio with Auracast to make any real difference.

So do every other manufacturer?

Seriously, you considered the 9040 a big form factor? You may need to consider ITE or CIC types instead.

Are you considering the Jabra (ReSound) at all.

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I little less hostile feedback would be appreciated.

Costco doesn’t employ audiologists. If newer technology is unlikely to show improvement then this forum is practically pointless, given much if not most of the discussion revolves around the latest advances.

Sorry didn’t mean to come across as hostile, it’s certainly not my intention, Costco does indeed employ audiologists, I think your point is not “all” are audiologists,

No you’re not going anywhere with this, hearingtracker isn’t just about the latest models, it’s a whole lot more, we like to share our “real world” experiences, as you are now, I’m really sorry your not impressed with Costco service or product, but most people are happy, even if it’s only for cost savings.

This is really subjective, some do, but just wanted to point out if you read a few more posts you’ll see that the manufacturer’s marketing department hype is mostly just that, but everyone is different and you may qualify as being impressed with whatever they say/offer.

Cheers

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Some of Costco staff members are audiologists. Glenview (IL) has 2 on staff the last time I looked (3 weeks ago). One is a new grad, one is experienced, and she has done very well for me. Of course, Costco non-audis have done well for me, too.

Yes, we focus on the latest and greatest here, but HA technology advances every year or 2. The Costco Rexton may or may not be the latest Signia tech; if it isn’t, waiting a while for an upgrade may be a good idea.

All manufacturers produce some aids that fail. All manufacturers have buyers who are extra-difficult to satisfy, which may be a personal or manufacturer problem. When I last bought my HAs, just over ayear ago, the reviews for the Rexton Bi-Core from Costco had more complaints of failures than either the Jabra or Philips did. My guess - I use the word literally - is that the users of all aids are about equally hard to please, so I concluded that either Rextons were lower quality or they had a bad run. If it was a bad run a year ago, I would guess further that recent reviews will show about the same failure rate as Jabra and Philips. If the failure rate is still high in reviews for Rextons, I’d question Rexton quality.

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I don’t see many reviews about Rexton unless they are taken as a proxy for Signia and I couldn’t say if what applies to one applies to the other despite their technical similarities. They could be exactly the same for all I know. But I’m not going to take that as fact. Perhaps the manufacturing process is different.

I’m not dissatisfied with Costco. I’ve worn hearing aids for 20 years and I take what I learn with a grain of salt through experience, not believing, for example, that Rexton is better simply because, as the fitter explained, it has two chips, one for noise and one for environment, as if a good idea is necessarily better regardless of Implementation. If it’s so good why can’t I find many good reviews about it? Sure, I haven’t scoured the internet in search, however a clear technological advantage should be apparent in the user feedback, even taking into consideration what works for one doesn’t necessarily work for the other.

I have no bias towards any company even though I’ve worn Oticon for 20 plus years. I’m simply looking for the hearing aid that can show real world benefit in focusing the beam, cutting down ambient noise and does so with causing my earlobes to flare out while wearing eyeglasses which is uncomfortable.

Sorry just need to correct you on this matter, just so newbie doesn’t get the wrong impression, they are exactly the same as a “fact”

Cheers

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Actually Costco does employ some audiologists. Their Hearing Instrument Specialists are far more numerous, but I have personally been fitted by an audiologist at Costco and she’s not the only one in my area.

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@donkramail, I started a thread to review the Rexton Bicore when I purchased them about 6-7 months ago. Here is the link to that thread:

If you are concerned about this not being the latest technology, be aware that Rexton has released an upgrade, called the Rexton Reach. It was released in Europe in early February and was launched in the U.S. a couple of weeks ago. It is available through private audiology practices, but unfortunately it hasn’t found its way into Costco yet. I’m waiting. Here is a link which I started about the Reach:

If you want to find more reviews on Rexton hearing aids, simply read reviews of the comparable Signia product. The reason that reviews of Rexton hearing aids are so hard to find is because the reviewers know that they are simply a rebadged Signia and see no point in reviewing the same product twice.

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