ReSound Multi-Mic Review (Ongoing)

I got a ReSound Multi-Mic and wanted to do a review of it as I use it. The corona virus situation has changed much of daily life, so this will be an ongoing thread. I asked many questions in other threads and got some good answers, however my use case is slightly different than many others. Below is a little overview of where I started with this quest and why I did order the Multi-Mic from Amazon (blame Dr. Cliff). Costco is a better deal and returns, but they will not order with the Hearing Centers shut down. The Amazon Canadian seller does not accept returns, so I will use it and adapt.

I am now in need of primarily one person communication in the back seat of ride share as I go to medical appointments. Have a couple temporary medical issues that has me seeing many specialists, and my insurance provide free rides, since I have no car, it is wonderful. I just have a few intense weeks of many medical appointment and thank goodness for my insurance covering rides they book via Lyft or Uber. Again, I have no car, no family, and only a few older friends have time or ability to give me rides.

I just find it hard to hear the driver as they face forward. I have tried setting my ReSound Costco hearing aids in many programs and changing features, but still tough. So my thought was the Multi in table mode in my hand on my lap or hanging on to the seat belt at my chest or over door grab handle that I hang on to stabilize my neck injury? Does the Multi support narrowing focus by direction? Holding it at back seat passenger side and aim at front seat driver side?

In the future the table mic feature might be nice, when my senior apartment floor neighbors and I can have our bi-weekly evening dinners and discussions. This is not my primary need and I do not go to noisy places with groups except our residence town hall meetings when they resume. Those are in a large room with 60-100 people and an old PA system.

I just thought of Dr. Cliff to see if he has a Resound Multi Mic video and he does! My searches never brought it up. I just ordered one from Amazon after watching this.

The ReSound Multi-Mic is quite small and unobtrusive. If one is getting a spouse or friend to wear it, they should not mind.

My first use was today in a ride share about 30 miles each way to a medical procedure and back home. Most on a freeway at 65 - 70 mph, some city traffic at 35 mph. With the “social distancing” of 6 feet (more or less), I ride in the passenger side back seat of the ride share with the driver diagonal in front driver seat. Maybe one of the worst use cases for hearing aids.

I tried the Multi-Mic in flat (table) and vertical positions holding it on my left leg so it had a clear shot at the driver in the front bucket seat, and with my hand on the passenger seat back in front of me. Neither really picked up the driver voice at all, not even poorly. I did not play much with the focus, since the driver and I had a great conversation going.

So my initial idea did not produce what I hoped. As I get more situations to try, I will add to this review.

2 Likes

So basically you’re saying “you had a great conversation going” sitting in the back seat of a car talking with the car driver while wearing your Resound HA’s alone. If that’s correct why would you use/test the Multi-Mic if you hear/communicate with the car driver just fine?

I explained I had hearing loss and the driver turned his head to the right to speak. Not as many drivers are as friendly and accommodating. This is one in 20 rides I got lucky. Usually the driver does not talk once in motion, and when they do my response is “Repeat Please”. They only do 50% of the time and then stop talking.

In 19 other rides that has been a major issue.

You are such a critical skeptic, why the chip on your shoulder here on Hearing Tracker?

1 Like

I imagine that the Multi Mic uses a cardiod microphone pattern to restrict its pickup range and there is only so much that a driver can turn his head - and if he does too much while moving, he/she is risking an accident to talk to you.

I would think that getting a covering and a way of propping the microphone up somewhere in the front of the car would work a lot better if the driver cannot wear the microphone. Just as EarGear is used over HA bodies to protect them from sweat, etc., I would think that a gauzy covering would greatly reduce the amount of direct contamination that might reach the device itself but still let sound through. With the coronavirus, you are not going to permanently contaminate your device but after some period of days or weeks sitting it will decontaminate itself by the virus dying. So with the proper safety precautions, if your only use of the device is to communicate with your driver, I think you could afford to let the device get possibly mildly contaminated in use to a certain degree, then bag it when not in use, etc., and count on the virus dying off over time. The retail version of the device comes with its own charger, I think, so you could afford to let that get contaminated, too, a bit, I think. There are collapsible selfie sticks, too. What if you mounted the device on the end of a selfie stick and just extended it into the front seat over the right backside of the front passenger’s seat so that the microphone would essentially be listening to the driver somewhere up around the front passenger’s seat or the right front glove box - or if the driver were really understanding, maybe you could extend the selfie stick up along the center console, angled to point up towards the driver’s mouth. The device is capable of great directionality when it is used at about a 45 degree angle and when it is within several feet of the speaker, even if not worn by the speaker, in my own experience. Since now a lot of people are wearing masks and gloves, presumably, you’d be able to wear the same in public and protect yourself by covering the device with a sound permeable covering. Since the device isn’t breathing like a person wearing a mask, if you treat the device as if it were contaminated, always handle it with mask and gloves, bag it when not in use, and wash or dispose of the microphone covering, I’d think you’ve have more chance of catching the virus directly from someone (unless you’re always wearing an N95 mask and never touching your face) than you would from a carefully handled covered microphone. I’ve worked with screaming amounts of radioactivity both as a scientist and a health physicist and I know from using a Geiger counter and also from using surface swabs that with good technique you can just about eliminate contamination of anything but the outside of your PPE.

The other thing that you might try is suggesting to Uber or Lyft or whoever is providing your rides that it would be great if they could come up with a solution. It’s too bad there is not something like Google speech-to-text between phones, a driver speaks to his phone, a speech-to-text app broadcasts the result to your phone. But with all the people trying to help in various ways, maybe there is a techie somewhere out there who could come up with a solution - maybe it’s worth letting Google, Apple, Microsoft know that there is a need because of social distancing and hearing difficulty that needs to be solved?

I learned long ago, though, that it’s easy to have “bright” ideas but only actualizing them counts. Sorry for offering a bunch of “bright” ideas without much hope that any might actually work.

Edit_Update: Another suggestion would be to find a good source of noise like a noisy fan, a hair dryer, or whatever, find a friend or staff member in your community center who’s willing to help out, and set up a driving simulation with chairs with as much noise as you want going in the background, around you, around the helper, etc., and find out what the conditions are in which the Multi Mic can actually help out - how far it has to be from the speaker, at what vertical angle, how much to the side, if at all it can be. With myself, my wife and I virtually stood at opposite ends of our kitchen Jenn Air stovetop and I turned on the very noisy Jenn Air exhaust fan with the Multi Mic held at about my waist level pointing up directly at her mouth at about a 45 deg angle. I could easily hear her speak over the faint roar of the fan.

The other thing is that I’m wearing occlusive molds. So I can turn off my external mics and reduce surrounding noise leaking into my ear drums by at least 10 to 15 dB. You have excellent low-frequency hearing up to about 2K. I would imagine most road noise is down in the low-frequency range. You could probably improve your signal-to-noise ratio greatly by switching to occlusive molds if just for your rides to the doctor or other care that you need. I guess with the pandemic, it’s going to be impossible to get molds any time soon but at least that’s something to consider for the future.

1 Like

This is a great idea and easy to to implement.

The mic has a clip on it that could easily be clipped to an AC vent or similar on the car dash in front of the driver.

2 Likes

The best result would be placing the Multi Mic on the drivers shirt as the User Guide states:

In noisy environment 4" would be better than 16". Alternative the mic could be clipped onto the sun visor or the rear-view mirror.

After use the mic can be disinfected with a Kleenex moistened with Isopropanol and the hands with Ethanol.

Never going to happen with the drivers and covid-19. That is why I’m experimenting with other methods.

No chip on my shoulder. Your second post talking about sitting in the back seat of a car and having a nice conversation with the driver without using the multi-mic is confusing. If you’re having a hard time understanding conversation with the driver with your current aids and then tried the mult-mic with little success that would be one thing. But the way you worded things its as if the multi-mic wasn’t necessary since you were having a great conversation.

Just enough to make eye contact in the rear view mirror. That helped considerably,

BTW, Tim, I’m not recommending it as “safe,” but I happen to visit my audi’s web page and noticed a big pop-up ad at the top of her web page that she’s still open for visiting, supposedly taking necessary steps to protect her patients, and “come on over if you need help!”

So perhaps if occlusive molds could help eliminate overwhelming noise and you could just temporarily switch to such molds for a drive, there might be an audi or HCP in your area who is similarly (ill-advisedly?) still open for business - although I guess it’s hard to beat Costco’s price of ~$50 per mold as reported on this forum - and they’re probably not open for business. Maybe power domes are worth a try to see how much they help reduce background noise in a car?

Good Luck! Hope you can invent a reasonable solution - you might help other folks in a similar situation if you could come up with something really workable.

Yes, Costco Hearing Center is closed, and though they return calls, but will not order or provide anything until the covid-19 situation settles down for businesses to open safely.

I have extra domes, about 20 total, open in two sizes, tulip, and power in two sizes. The power domes don’t help much, but my audiogram is almost flat out to 2000 Hz, more occlusive domes means I need new fitting to get the low frequency sounds that my open domes provide with no obstructions (note the photos in post 2).

Power domes filter everything without adjustment, all noise I do not want and all low frequencies that I do want. Low to mid frequencies are muffled and only highs are clear.

Not an viable option for now, until Costco Hearing centers reopen at least. Thanks for the suggestions, I’m committed for the long term to work this through, since I don’t think much will change in the next 2, 3, 4 months.

1 Like

Yes, the idea is that you would be relying mostly on the Multi Mic to hear exterior sounds while wearing the power domes. I guess as was joked about in another forum thread, if I can hear speech very clearly, even though the speech has been transferred into an artificial even robotic sound, I’m willing to do that. I was suggesting only wearing the power domes in difficult, noisy situations, then switching back to your regular open domes as soon as the situation allows you to do that. The ability of Smart 3D to somewhat adjust your frequency profile should help within limits to adjust the frequency response you’d get from wearing power domes vs open domes, etc., and if that proved helpful, you could even create a Favorite’s profile for the driving situation with Multi Mic and Power Domes (I may be wrongly assuming Smart 3D Favorites can be used in conjunction with the Multi Mic program in the app).

If it was only the driver, that might work. However, I get the driver to a location, then the covid screener outside, then the receptionist, then the assistant to get me prepped for the procedure, then the tech or doctor to perform the procedure.

Back to the receptionist for copay and schedule next session. Then a phone call to insurance company for the ride home, and finally the new driver home in 5-10 minutes. No time to change domes. I cannot see how relying on the Multi-Mic for all those consecutive conversations would work well, if at all.

The Multi-Mic only works with its selection in the Smart 3D app, I have not tried to custom modify a favorite yet.

I’ve sat on my daughter’s front porch in Austin, TX, and listened to her, a grandkid, and my wife all talking in the omnidirectional mode with low background noise and thought the conversation was very clear, even better than with my external HA mics turned on. In an earlier thread where you first mentioned that you were going to get the Multi Mic, I invited @efigalaxie and @focusandearnit to comment on their experiences using the Multi Mic. They both switched to Roger devices using the FM reception on the Multi Mic to relay sound to their HA’s. But since they’ve worked in a steel mill and a hospital setting, including operating rooms with folks speaking softly and noisy machines, they might provide excellent commentary on dealing with speech in noise using remote assistance devices. Maybe at this point it would be worth the expense to get an FM receiver and a used Roger pen on eBay? I do think practicing using the Multi Mic or whatever other device you can afford to go with in your residence community would help you perfect the usage when it matters most, when you are out and about for a medical appointment (and I’m getting the forum warning that I am posting too much in this thread and should give others a chance to join it …)

1 Like

I would hold off.

I am not sure how much I brought you up to date.

I went to the Phonak Marvel and then came back to Resound but am on the BTE Quattro.

I am FREED. I like battery better than recharging. I like Mold vs RIC.

SO much more troublefree.
I stream 48 hours in a week. My 13 size batteries last 8 days.

I have on order a set of DAI shoes for the aids. This will allow me to bypass the multimic and use Roger directly… Does require two RogerX receivers.

Since I am not in need of Phonak’s stupid license moving scam, I can use any Type 02 X receivers and not just those made after a certain time.

For some reason, Resound is having some issues with the shoes, so my order is on hold at this time. The shoes are relatively cheap…$40 to $80 apiece. I am not sure which…

My plan is to use the new roger select with the shoes then via multimic. I am also going to compare the multimic itself to the select.

2 Likes

Why? There’s nothing supernatural about the Coronavirus, and it is unable to spread by touching objects - even contaminated ones. What counts is that you don’t rub your nose or eyes after touching contaminated objects before you have disinfected your hands. If this explanation does not satisfy the driver, you could hand him the Multi Mic in a Isopropanol-moistened Kleenex to allow him to wipe it himself. I think you and the driver being in the same car poses a much greater risk to you both than the Multi Mic ever will.
(PS. Isopropanol and not Ethanol because it can contain additives that are harmful to electronics.)

I got the Multi-Mic two weeks before I began this review. Two drivers I asked to hang it around their necks on the lanyard, showing it to them in a zip lock, stating it was wiped with isopropanol, one a local woman, one a middle eastern born man, both flatly refused.

I’m not going to press that issue. That is why I am looking for a remote mic solution that the driver does not need to be informed about what I am trying to do.

Thinking about a 5-10 minute ride, maybe no conversation is necessary. Is this Uber?

If I were the driver I wouldn’t want someone sticking something in front of my face. There would have to be an agreement before hand to understand what’s going on.

1 Like

Agree, on those rides not an issue, as you state. I have many that are longer 35-45 minutes to an imaging center in another town at freeway speeds that is where I hope for a solution.

My Medicare Advantage uses the less expensive contracted specialists at this site almost 30 miles away. I think they spend more on that plus two Uber rides, than using the imaging center or local hospital 5-10 minutes away. Who knows…?

3 Likes