Phonak Target 7.3.1 Volume Behavior

That’s weird. When I switch to the app while streaming, I see that “Bluetooth streaming + mic” is the active program.

Thanks, @Zebras, that’s more clear…
I tried it with disabled Autosense OS4.0. As @jte has it programmed.
It still shows “Bluetooth-Streaming + mic” while streaming music.

Yes you are correct, when I open my Spotify app to play music it does go into bluetooth streaming + mic. It may also do that when I receive alerts, but by the time I receive alerts and open my phone and open the app I had gone away maybe?.

As far as I can tell the change of gain is gone now that I have the gains copied in all my programs. I didn’t need to adjust the mic gain, it was a difference in gains from the Bluetooth streaming and my calm program that was generating a drop in gain when Bluetooth was connecting upon my text alerts, and videos popping up in news feeds.

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Im glad you could finally solve it :blush:

Yes thank you both, phew. I’m relieved. I’m still not using autosense. Obviously I have to use the autosense for streaming but for the general programs I am going to keep it disabled. It’s just too much going on. But I’m good to go for now. I will say the oticon genie was much simpler, but their aids were strange. The Phonak aids are great, but target is really confusing :joy:

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I thought I fixed it, but I was just cutting grass and it’s happening again when I receive text message, while on the Bluetooth streaming program. I’m confused. I think it’s happening in reverse now.

But the Bluetooth was awful, it’s skipping like a scratched compact disc in my pocket. I can’t imagine anyone can take a walk and put their phone in their pocket and listen to music??? Quite disappointing.

When I did the trial on the Brio’s from Costco I could leave my phone in the house and cut my grass and the Bluetooth would stay connected… I really kick myself in the butt for not keeping the Costco aids, I was tricked. They were $1500 less too :man_facepalming:t2:

That’s because the phone is inside and thus can bounce off the walls.

I have M70 SP Aids so older technology and can still hear my music etc wherever the phone is in terms of on me. I was worried it wouldn’t work from what I was reading on this forum. A lot of issues.

Can you leave the phone inside and see what happens?

hmmm… makes sense. I’ll try right now.

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i can get about 5 feet out my door and they drop. I can’t even make it to my garage.

So I guess more importantly, back to the gain dropping. If I increase the gain on mics in appropriate program to 0db from the factory setting of -6db, what exactly am I increasing? Does that increase my overall gain on the calm setting too? because when I bump that up to 0db the calm setting no longer sounds the same. Do I need to reduce that gain to compensate or should it not be affected? I’m confused.

the bump to 0db didn’t help either. I’m lost and stumped. everything still drops except the notifiction via bluetooth. theres gotta be a way to balance that. it’s intrusive, i can’t imagine theres not a way to smooth it out.

Question I guess, does no one else experience a significant drop in gain when they are scrolling down Instagram or Twitter and a video pops up and the Bluetooth connects to that video? Or when scrolling thru a news feed, and there’s a video, and Bluetooth connects? I have muted my alerts, that’s gone but if I search the web, social media, anything for that matter and theres a video it connects via Bluetooth and the gain drops. I have the gains as close as target will allow me, the mic gain at 0db in the Bluetooth program only. If I adjust one in the Bluetooth program, the other mic in Bluetooth program matches. But they are both in the Bluetooth program.

@jte

I don’t get your issue but as you’re hearing a video when scrolling through FB or similar, it’ll always sound different then when you listen just through your Calm program as you’ve got audio playing in your ears as well as the sound coming through your Mics.

I get the sounding different part, but there’s like a 10db drop in volume while connecting to Bluetooth, during Bluetooth, then disconnecting from Bluetooth. Regardless of what I do. And I’m not sure what the mic gain is supposed to be doing… Doesn’t seem to do anything but increase my overall gain with or without Bluetooth?

Have you changed the balance via the MyPhonak app? This could also result in a softer microphone level when streaming is beeing active.
It should be in the middle setting for what you want to achieve. You need to change it while streaming.

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Yeah I played with those settings to no avail. However I just uninstalled the myphonak app, and it’s not having that extreme loss of gain while the Bluetooth is connecting and disconnecting. Which is fine by me because the app seems pretty useless to me so far. Less junk… Then i just lose out on the equalizer but my program seems good. I can adjust the volume manually on my aids. I can still stream music without the loss of gain when I get alerts. I’m just going to stick with this. It’s easier to just control the aids at the aid rather than pull out my phone, open the app, wait for it to connect every time, makes adjustments, lock my phone, put it back into my pocket.

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@jte

To me, the App is good for someone who doesn’t self program and are having to wait a while for their adjustment appointment.

Being able to self program, I agree, you don’t really need it.

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Yeah it would be nice to be able to utilize it, there’s always going to be a situation I’d like to have control. I think there’s something I’m not understanding tho. When I turn the mic gain up in the Bluetooth program, it alters the calm program too. Confused about that. It would be nice if I could just disable the Bluetooth programs too but there’s no option for that other than not pairing the phone. I guess I was hoping for something more but there really isn’t much more for me. I can hear better than the oticons tho. But it’s just another pair of overpriced technology in my opinion. If Phonak would repair my old aids I’d stick with those but they have a shelf life I’ve exceeded a couple years ago :grimacing:

I’m also confused no one else is experiencing the issue I am which leads me to believe something else is going on I’m not aware of.

Also it would be nice to duplicate exact gains in the other programs. I have tried over and over and Phonak just does what it wants. The oticon was way more forgiving and achievable. Which is probably why I was never able to get a good sound out of them in hindsight. I could go +/- 3db before the frequencies on either side fluctuated. The phonaks if I change -/+ 1db the entire eq changes and sometimes the one I selected doesn’t even change

I got it to work, then it was a little too much, so I went to reduce it a db and now it’s lost again… Something with software or aids not working. Very inconsistent.

Some fitting formulas do this but if I change to DSL Adult, I can change the frequencies as I want. Have no idea why some fitting formulas really don’t allow you to make changes you want.