My Phonak AUDEO hearing aids streaming turns off when I pull a shirt over my head
How far away is the audio source? I could see this happening if the signal was already very weak, but that shouldn’t be an issue unless you’re connected to something several feet away or there’s an obstruction like a wall.
It’s probably Tap control. Simply do double tap again after pulling your shirt.
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I’m sorry, I’m not familiar with tap control?
My iPhone is in my pocket or less than a foot away.
In the phone app your HAs can be set to do certain things when you tap on them. On the bottom menu, look under Devices<Tap Control. This is where you can set up to answer or disconnect calls (which can also disconnect your streaming) by tapping your HA.It sounds like you’re set to “Pause/ resume streaming” thus, another double tap after you get your shirt on should start it up again. Or just try not to bump the HA while you get dressed.
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Thanks so much. I initially went to my phone app with no results, then went to my hearing aids app and believe I’ve now GOT IT! I could have set controls to firm touch but instead opted to turn the whole thing off. I am ever so very greatful for you assistance.
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It was a tap issue, so I went to my Phonak app and easily changed the settings to off. Thanks so much.
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Your advice was so helpful! Thank you.
I went into my Phonak app and made the changes under touch control…I turned it off for now.
I turned tap off. I found it annoying.
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