Phonak Slim Lumity 90 noise in Right ear What Could This be

Hearing Aids
1

I’m wondering if anyone can tell me what might be going on with my hearing aid, I have M receivers with C shells. For a while I have noticed a strange noise in my right ear, it’s like very short bursts of (white?) noise so it sounds a bit like a soft clicking noise repeated at intervals of 1 second or thereabouts. Most of the time I try to ignore it, but it’s most noticeable when it’s quiet.

This is what I have tried:

Turning off Bluetooth on my i phone and IPad, WiFi on both off and devices off completely to rule out interference.

Swapping the aids into the opposite ears, I then hear the noise in my left ear.

Changing programmes in the My Phonak app and selecting different settings

Turning off left aid

Nothing has made any difference to the noise.

My hearing is fine up to about 2KHz.

I am hoping that someone will have suggestions, thanks in advance.

2

Sounds like the receiver is broken in the c.shell mate.

Nice PRS by the way

3

Thanks very much, it’s been quiet today and it’s been driving me bonkers. It is a beautiful PRS - I fell in love with it when I saw it.

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4

You could swap the receiver only to make sure it’s the receiver.

5

Thanks, I do have a spare receiver and some domes so I will give that a try.

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6

It could be the bluetooth in your rh aid. Even if it’s off on your phone, it’s probably still running in your aids. Use the app to increase the noise reduction a little bit at a time go see if it goes away, if it does, have your audiologist increase the noise reduction in the right aid only.

When I set up a music program using the Target software, I turned off all the noise reduction, and then started to hear a white noise in the right aid, which is the aid set to communicate via Bluetooth. I went back and increased the noise reduction incrementally in just the right aid until the noise went away.

Problem solved!

7

Thanks for your suggestions. I have now tried all this, but unfortunately it made no difference. I have also sat in every room in the house to see if it was interference, but no.

8

I have swapped my receivers and it seems to have partly addressed the issue. My aids are programmed for the c shells, so with these receivers with domes it’s not quite right. The bursts of noise have gone, but have been replaced by a creaking noise. Looks like I will have to go to the audiologists and get some replacement c shells with receivers. Thanks.

10

@Tealover, when was the last time you had an audiogram performed?

11

It was June 2023. I said when I went back in June this year that I felt that my hearing had changed, but they only repeat audiograms every 2 years.

12

Strange, I always thought that audiogram have to be done in 2 cases:

  1. at least 1x/2 years
  2. when a patient feels their hearing has changed.

Try to insist on an audiogram at the next appointment. HoweverI think this may be a faulty receiver (despite changing it). If the HAs are under warranty, your HCP could send them for a review…

13

Thank you. They came with a 4 year warranty so there’s still plenty of time left. I will have to make an appointment and see what they say.