Hello
Today I started my trial with Phonak Paradise as well as Roger On. Several issues
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I use the Plantronics mda220 with the special dongle. SP…. Can’t remember the exact number. I connect to my office Cisco multi line phone.
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I tried to pair my HA with the MDA 220. It was unsuccessful. I found another Dongle called avent It worked.
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When connected to the office phone the app on my iPhone disconnects. The reason I want to use the app is to be able to mute my external mic on my aids so I don’t hear all the other conversations around me
Questions
Which dongle should I be using?
How can I mute my mic on my HA?
Can I use Roger on to connect to the MDA220? I need to be hands free
Any help is greatly appreciated
Regards
Scott Sattler Rph
UPDATE
ordered the EPOS ENTERPRISE BTD 800 and i was able to pair with my Phonak paradise with the PLANTRONICS MDA220
The only problem is that while on the call the hearing aid external mic does not mute
So im gett a lot of background noice which makes it very difficult to hear. The rep told me that the app should work but it does not