Gee, thanks! I just joined this forum to see if I could find this very information. I had found out that the Bluetooth profile matters but could find the correct one on a landline. Phonak uses HFP (hands free profile) not HSP (head set profile).
1 Like
The list of GigaSet phones above is for using the aids as a “headset.” I am using a Panasonic KX-TG994SK phone system (bought at Costco) that “relays” calls to my KS10.0T hearing aids (Costco’s “store-brand” counterpart of the Phonak P90RT).
Could you explain the difference and how it actually connects? I have been trying to link landline phones to my Phonak hearing aid via Bluetooth. How does this “relay” the calls?
Sorry, I missed a step: the Panasonic phone “relays” to my cell phone, which in turn connects to my hearing aids.
1 Like
So you connect the landline to your cell, not your aids? And you can answer your landline on your cell? That would be great!
I wonder if that works on any Bluetooth Panasonic phone?
Yeah, that’s because the Phonaks don’t support the HPS profile.
Thanks! I was trying to do this all wrong. And I assume that any Bluetooth to cell phone will work that way.
Does the model hearing aid your using have a telecoil
Yes, it has a t-coil. But I haven’t found it very useful yet. Using it I can understand enough for a simple, short conversation, like the repairman calling to say he’s on his way. But long talks with friends and family is a strain.
I can use my cell, which is Bluetoothed to my HA. But I really want to have a usable landline. My old Phonak HA connected to my Phonak phone. So far this is what I’ve been using with the new HA, mainly because it has a boost button.
This worked only too well yesterday evening: I was not at my usual location next to the Panasonic base station, but apparently still within Bluetooth range, and a phone call for my wife to the “home phone” (actually VoIP via an Obihai adapter) went straight to the cell phone and to my hearing aids. I had to find my wife and hand her my cellphone – with my aids disconnected. I’ll have to investigate further and figure out how to disconnect my cellphone and let the Panasonic ringers work in case the same situation arises again.
Boy my system is a lot simpler. Phone calls to land line going on answering machine. Since I can’t make out heads or tails what the mechanical voice says those are my wife’s responsibility. My wife has her own cell phone and I have mine and never the twane shall meet. If by some miracle she gets a call for me she’ll text me. But I can’t remember the last time something like that happens. My wife works and I’m retired and I try not to bother when she’s at work baring an emergency
I use the Acoustic phone with my Paradise 50 R and they work wonderfull. That program must be activated by your Hearing Aids provider. I hear very clear all the conversations
1 Like
Do you get the call in both ears as I think you also have the DuoPhone program as well?!
1 Like
I’ve been trying to use the t-coil program. I’ll try the acoustic.
I can hear the call in both ears which is awsome but I don’t know if I have Duophone or not. I know that I don’t have Tcoil. I push the button in the HA and I change from Autosense to Acoustic Phone program
1 Like
I finally got a hold of Gigaset and they said none of their phones marketed in the US has Bluetooth.
Well that’s contrary to what @Z300M received from his reply to Phonak support, who suggested that they do in fact support that protocol.
https://www.gigaset.com/hq_en/cms/information/bluetoothr.html
Z300M said he has a Panasonic phone with Bluetooth, not Gigaset. I was responding to the post early in this thread (the second post) listing gigaset phones that are compatible with Phonak HAs.
I like the sound on my cell phone using bluetooth through my Paradise hearing aids. And I have always had problems with the quality of my landline (Spectrum cable) going to my Phonak hearing aids using duophone. So what I’ve done is set up call forwarding from my landline to my cell phone. Call forwarding is something that is done through your phone/cable company web page.
How it works is that both phones ring and whichever is answered first (landline or the cell phone line) gets the call. If the cell phone answers first then the call is rerouted to my cell phone line. This may cause usage charges if your cell phone is not set to be unlimited calls. I also have the cell phone’s voice mail set up to take longer so that my landline answering machine answers those calls first. So if I don’t answer the call using the cell phone then there is no difference from how the normal landline works. Call forwarding can be very useful to people who travel by allowing one to route those calls to your cell phone. I find that the quality of these landline calls using Paradise bluetooth is very good.
Thank you all… even if i am good in techs, I never had the idea to forward calls from my landline to my cell.
But now, i have a second question : even if the paradises are conected to my Iphone and i can call someone immediatelly throug bluetooth connection, when i receive a call and respond the automatic bluetooth connection drops out and i have to choose again manually, by pushing the Speaker icon and choose between SPEKER< I PHONE & R-Phonak Hearing aid.
Any thoughts ? I have I phone 11 renewed with the last software (15.1) Updated