Umm, can’t you go back to the Oticons that worked for you? I’m wearing KS9s now, but I have my previous aids in a box, available as backups if I need them.
Here is a link to look at from Phonak. I think they are basically saying in a noisy environment you are better off not streaming to the phone, and just use the phone in normal mode by holding it up to your ear, and using the phone mic.
diesigrl, you do NOT have to have telecoil in the aids for Acoustic Phone to work! It appears to be a program that uses the phone mic to literally transmit the caller’s voice to BOTH ears at once - stereophonically. It’s NOT streaming, and you don’t hear the caller’s voice inside your ears.
FUNNY ASIDE that may impact your (and others’) use of Acoustic Phone. If you have multiple handsets (like you may have in an office or even at home - think Panasonic phone sets with the base unit in the living room and the handsets sprinkled throughout the house). VERY IMPORTANT: you have to actually “answer” the phone and only then, hit the button on your aids to put them into Acoustic Phone.
Yesterday, hubs and I tested out all kinds of situations with Acoustic Phone. If I try to put my aids into Acoustic Phone BEFORE answering the landline, it will only try to connect to my cell phone (via streaming). Therefore, you have to first engage the landline handset (ie, turn it ON or pick up the receiver) first, and only then, put your aids into Acoustic Phone. I think that’s why many here have Acoustic Phone as the very first program after default for easy access.
The only hassle for you would be that you’d want to return to the default program after each phone call. Maybe not optimal, but at least you don’t have to worry about dropping calls or the echo-factor with cell phones and T-MOBILE - which, I personally think is the most lame service out there.
Sierra, thank you for taking the time to post!!
if I’m willing to put a box on my head, I’m more than willing to dig thru a thousand posts!! I can search the boards or that post and check it out!
I’m not sure what I’d do without you guys! Fixed my app issue and now getting closer to solving this! Thanks again!
Ive been debating the Roger Select, but I might be a year off from a CI.
HA helping less and less. Select would put a $1500 band-aid on the issue. I’m just not sure what I’m gonna do. Sucks new aids aren’t as good as slighted older models for this feature. This was never an issue until I caught a promotion to a better store and lost my acoustic drop ceiling. I might need to rethink Roger. Maybe just a R pen if I’m only going to benefit a short while? Will that fix the phone issue?
You can get a Roger Pen off eBay for super cheap! But then you’ll have to get RogerDirect on to your aids for it to work.
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@dieslgrl It’s my understanding that to get a Roger Direct receiver on your aids you essentially need to pay an audiologist the cost of a Roger Pen or Roger Select for the installation. Maybe there’s a DIY way to do this. If so, it’s above my pay grade, and I’m fairly nerdy.
I’m not sure how the Roger would help with phone calls, however. I think it might depend on how old your Marvels are. It should be a great help in a noisy work environment.
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Better microphone, set for directional mode, positioned right below your mouth so it picks up your voice and not all the surrounding noise. Plus it can connect to two phones or devices at one time.
here i found one video on how to get the rogerdirect in to the HA
You can connect it to a CI.
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Tribal rose, thanks for posting! Funny thing, I had to get a new set bc Opn’s were picking up everything around me and I have these use HVAC intakes above my desk! Marvel’s are way more directional and seem to be a better fit for me even though I LOVED my Oticon’s!!! 
My work environment is a huge stresser for me even though it’s the best in the company. I won’t give it up bc even w/the stress I make the most amount of money I could elsewhere in my job.
Supposedly my Marvel’s are Roger ready?
Oh man I’m digging myself a deeper hole. If I go with Cochlear America’s, if still need to wear a hearing aid on my other ear. But for their CI to work together for streaming, they only work w/Resound. Wah Wah Wah 
There is an alternative way to select Acoustic Phone program on Phonaks. You can use the button the HA to cycle through 3 different programs, the Auto Sense and 2 of your choosing. Make one of them the Acoustic, and turn Bluetooth off on the job. When you answer the phone, cycle into the Acoustic program with the button.
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BINGO! You nailed it in a much easier, more understandable way than my longwinded explanation above. I used to be in fear and trepidation of turning Bluetooth OFF on my cell phone. But it’s much easier to just keep that OFF if one is at work and then use the aids to get into Acoustic Phone program when answering any landline call! 
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hi,
i want to use smartphone’ mic with KS9 HA during the phone call as you do.
have you solve the annoying problem?
do roger pen or roger select could use with ks9(marvel 9.0) with roger’s mic during phone call?
thanks!
Marvels and paradises by design only use aids mics for bt calls.
Way around it is to use phone as regularly and use acoustic phone program. If it’s too noisy around you, it probably won’t be a good solution either for you or your partner.
Or use telecoil if your aids support that, directly on the phone, or maybe with neck loop and holding phone in front of you (but you need an app which splits the signal and forces usage of phone mic). Problem here is buzzing from environment which can make calls incomprehensible.
Roger mics won’t work as mics for phone calls on marvel and paradise platforms. They come in two flavors - regular and iN version. Regular has BT and that won’t work with P and Ms. BT from mic kills bt in aids. For aids before M platform it indeed works as a mic, but it also carries whole phone call, since aids aren’t able to connect directly to the bt on the phone.
iN version is made for M and Ps, it does not have a bt, and cannot be used as a mic for calls.
So far, only working option is a cable contraption - use splitter on phone output, to split mic and audio. Use wired mic and a device to get the audio in aids, again, connected by wires.
Device is either tv connector (needs power supply or power bank that is able to continuously give power and not shut off)
Or roger mic that’s used as an audio streamer.
Android phone does not allow splitting the bt call signal and redirecting mic portion to phone built in mic.
However if you plug in telecoil loop, then you can split the signal.
So for phone calls in really loud environments, M and Ps are not suitable.
However, shopping mall type of noise can be successfully resolved by increasing noise block for bt calls, assuming you wear occlusive molds/domes with just a small vents and not open domes.
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I really appreciate Blacky!!!
And I have some questios below to ask for Blacky kind help.
1.I am trying to use cable contraption(use splitter on phone output, to split mic and audio).
Tv connector used as the audio streamer powered by smartphone power bank. But once the tv connector jumps into power saving mode automatically ,the power bank turns off the power supply.and then the tv connector could not work until i unplug and plug the charging cable.is there any convenient way to solve the problem.
2.when i use the cable contraption,the hearing aid is connected with the smartphone by Bluetooth?or disconnect with smartphone? Can I hear the call ringing the same as hearing aids in bt call mode?
3.Is it possible to make the contraption for convenient portable use?
4.my audiologist told me " Decreasing noise block for bt calls" is the right way to solve the problem.
I am confused by “Increasing” noise block for bt calls or “Decreasing” noise block for bt calls. which one is the right way to adjust? and what is the side effect after increasing or decreasing adjusting?
thank again for Blacky and everyone !!
Happy new year!!!
I have used the same setup on a landline. If you use a power bank that has a remaining power indicator pressing the button to ‘check’ the level wakes the battery up and turns the TV connector back on.
My procedure when the phone rang was to hit the button on the power bank and then the answer button on the phone. A bit cumbersome but it worked. I was not able to find a bank that would stay on all the time.
Not really which is why I discontinued using it at work with the landline. There are some very small battery banks that would help, but I have not tried those.
Increasing the noise block, eg decreasing the noise.
I have no clue why fitter said the opposite, but since most fitters don’t wear aids themselves and don’t even try features, it can also depend how they understand what hints in the sw mean.
When I started DIY, I invested hours in understanding options first. By adjusting and testing back and forth.
One possibility is that increasing block to some point brings improvements and then not. In my case, going up from the default brought clarity for the both sides. For that I’m sure.
However, in my last tweak (after my last post) I think I’ve maxed it and got the comment when I was on noisy street that it was too noisy. So, I have to pay more attention what exactly happened. I’m too lazy to recreate same environments many times to be able to do some proper scientific approach, so it’s more like ‘aha, so more tweaking sometime in the future’.
Anyhow, it’s worth testing and taking notes. Cumbersome but only way to find out.
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