I had been happy with the Phonak M90 HA during my 2 week trial. I tried both the battery operated and rechargeable, no problems. When I decided to get them on Monday, the office had 1 in stock so the audi didn’t have to order the aid. When she initially programmed the aids, we decided to go with a single closed dome instead of the double dome because it was too occlusive, plus the receiver kept falling out of my ear. She programmed the aids and gave me less bass. I’ve suffered from SSHL so I’m using the aid on my ear that has hearing left.
The programming was fine, but could use a little less background noise or volume on the higher frequencies. She reprogrammed yesterday and everything was fine. On my way home in Autosense, the volume dropped and it became hard to hear my husband. So the best program Pre- programmed into the aid that seemed like a good starting point to create a custom program for me was TV. When in my custom program and the aid decides to go back to Autosense, the volume dramatically drops and it becomes hard to hear anything around me. I switch it back to my custom program and it’s fine. I keep going through this process lover and over. Then the same thing happened when I was in the custom program a little while ago. Volume suddenly decreased. Verified I was still in the custom program, it was custom, switched programs, then back to custom and it was fine.
Part of me thinks it’s programming, part of me wonders if the aid is defective. Not one problem with the trial aid, now this. I’m at work and this situation is making it difficult to work and annoying. Plus with the sudden loss of my right ear, this makes me panicky; what if this happenes while I’m driving? I’ve put a call into the audi. I’d rather have the trial aid back. Anyone else had this happen or have suggestions?