Phonak Infinio Sphere: A review from a musician based in France

My first hearing aids were from Resound but I’ve been a Phonak user now for several years: Marvel M90 progressing to Paradise P90, and now to Infinio Sphere I90 which I signed a cheque for last week (after a 2 month trial). I started out with domes with the Resound aids but moved to acrylic vented custom moulds with the Phonak M90s. The current receivers are type P.

I have suspected Cogan Syndrome, a rare auto-immune disease that attacks my inner ears which is being treated with cortisone tablets and injections.

I’m a photographer (running photography workshops) and a guitarist/singer (playing in a local Blues band) and I’m pretty tech savvy. I’ve just passed my 80th birthday.

So, with my background out of the way, here’s my take on the Phonak Infinio Spheres:

They are for me, as many others have said, a real game changer. By the summer of this year, I had got to the point where I no longer enjoyed being in cafés, bistros, or restaurants. Here in SW France, most of these establishments have tiled floors, plastered ceilings, and either plastered or brick / stone walls, so with all those hard surfaces they are an acoustic nightmare. Two years ago I bought a Phonak Roger On IN which helped somewhat in those environments but I didn’t much like the quality of the sound when used as a microphone and I found that, by this summer, I was having to use it in ‘Pointing’ mode in order to hear someone speaking to me. So, as soon as I saw that the Spheres had been launched in the USA, I contacted my audiologist and so was one of the first on the waiting list when they became available here in France.

So, here’s my take on them…

I find that the Sphere I90s, in all circumstances bar two, are no better than the P90s.
The two ‘Pros’ are:

  1. In noisy environments like the ones I described above, they are absolutely brilliant. They have cost me almost 4,000 euros BUT, for the first time in several years, I’ve been able to enjoy eating out with friends like a normal human being and, for me, that makes them worth every cent.

Two restaurants we particularly like are extremely popular but they both have absolutely diabolical acoustics and even people with normal hearing find conversations difficult in them. Now, with the Spheres, I can hear speech as well, if not better, than my wife and friends can! We were having lunch in one of them yesterday and there was ‘background’ music playing quite loudly. My wife (who is much younger than me and who has almost perfect hearing) asked if the music bothered me and should she ask them to turn down the volume. I said, “No, I can hardly hear it - just a vague quiet ‘thump’ from the bass”. However when I switched the aids out of Spheric Speech mode, just as a comparison test, I found that the music was indeed really loud and intrusive, as was the noise from the other diners, and conversation was truly impossible for me.

So, I no longer use the Roger On In as a mic, but have it sitting permanently in its docking station, streaming sound from my PC.

  1. As soon as I get in the car and drive off, the Spheres switch into ‘Car’ mode, cutting out almost all the engine and road noise, leaving speech perfectly audible, even from passengers in the rear seats. This is way better than the Paradise P90s. It seems as if the Spheres aren’t switching into some form of Spheric mode in these circumstances because I don’t see the battery life numbers changing. Nevertheless, however Phonak have managed it, it works really well.

The Bluetooth connectivity of Phonak aids is renowned and I love it. The app has improved radically over the last few years although there is still room for improvement. I’ve had no connection issues with the M90s, P90s, or the Spheres. The aids connect immediately to my phone, my laptop, the Roger On IN, and my TV connector. The BT range has increased immensely with the Spheres which, ironically, leads me to the cons.

Cons:

  1. I live in a 350 year old stone-built farmhouse with thick walls and a living space of 400 square metre (4,300 square feet). Previously, the Paradise P90s would connect automatically to my TV adapter whenever I walked into the lounge where we have a 63" Sony TV, and would disconnect whenever I left the room. However, with the Spheres, I have had to ask my audiologist to set the TV connection to manual because, if the TV is on, the Spheres connect to it (or stay connected) even when I am upstairs or a couple of rooms away from the TV. It’s a little thing, but it’s annoying.

  2. As I said earlier, I’m a member of a Blues band and I need to decrease the overall sensitivity of the aids when we’re playing. With the M90s and P90s, this has never been an issue but, with the Spheres, the level I choose (between -1 and -5) does not stay consistent and will hop around in that range, even with different levels appearing randomly between the left and right channels. I’m going to take up the issue with Phonak.

General comments:

The size of the Spheres is not an issue for me, even though I wear glasses. They are not in the least bit uncomfortable and my wife says she can’t tell I’m wearing them, except when she’s standing behind me (which I think is the case for any aids).

I have custom acrylic moulds and they fit in the case without any problem when charging.

Battery life is easily on a par with the Paradise P90s and will last all day and evening, even with me doing a lot of streaming. I do tend to take a little siesta in the afternoons for 30 - 45 minutes and I put my aids on charge during that time (along with my phone and watch) so, for me they’ll run from 8 a.m. to way into the early hours of the following day.

Do I regret buying them? Absolutely not; as I said, the clarity of speech in noise has changed my social life around and I’ve gone from not wanting to go out to restaurants, parties and functions, to living a normal life and having fun wherever I am.

Would I recommend them to you? If you’re like me and enjoy socialising and eating out, then YES, definitely. If not, then no, they’re not worth the upgrade from the Paradise P90.

Footnote
Despite the excellent BT streaming function of Phonak aids, it’s frustrating not to be able to adjust the frequency range from within the Phonak app when streaming. For me, this can lead to streamed music sounding odd and speech sounding slightly muddy. However, I found a perfect cure for this by using an app called PowerAmp when playing music from my phone, using another app called VRadio to listen to radio broadcasts, and using a separate small ‘Headphone amplifier’ when using the TV adapter. The two apps incorporate an equaliser ( 8 and 5 band respectively) and the headphone amplifier (which I bought for 25 euros on Amazon) has a 7 band equaliser, together with a volume control.

Here is my audiogram from last January. For non-French speakers, Oreille= Ear, Droite = Right, and Gauche = Left

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Fascinating post. Thank you.

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Excellent and honest review. Your observations mirror my experiences exactly.

Thank you for sharing.

Jordan

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Add me to those nodding in agreement, they have been life changing for me.

Have you thought about using Roger instead of your TV streamer. Its what I do, I have a dock on both TVs and then I just plug Roger in to the one I want when I am in the room as I got fed up with TV streamer always switching on when I was near the device. I have found this a great way to use Roger and I got rid of my TV Streamer.

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Excellent review. Out of curiosity if you are comfortable to respond:

  1. What is diameter of your earmold vent? There is discussion about proper “closenness” of the acoustic coupling.

  2. Have you had Real Ear Measurement during fitting?

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Fascinating review! I’ll follow your thread so I can learn more.
I appreciate you describing your life. I am/was a photographer. Second job. Ski instructor. Real job engineer. That’s how my hearing loss came t be

Why has buying replacement hearing aids been so hard for me. And you?

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What is diameter of your earmold vent?
1mm
Have you had Real Ear Measurement during fitting?
Yes

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But then I’d have to buy another dock. Plus I’d have to walk through three rooms to fetch the Roger On each time I wanted to watch TV, or use the PC. What happens with using the Phonak TV connector in Manual mode is that, when the TV is on and I’m within range, I get a double beep in my ears and then I can select the TV connector program on my phone if I want to connect to it. So I just have to take the phone out of my pocket and activate the program. The Auto option on the Paradise was more convenient as I didn’t need to do anything. Maybe I’ll ask my audiologist if she can set it up so that I can activate the TV Connector program via the switch on the aid

When you get in range of your TV connector and you hear the two tone (ding-dong) chime in your Phonak HA, you can short press either button on one of your aids to connect to the TV connector , without taking the phone and switching in the myPhonak app.

But you need to innitiate the short button press within a certain timeframe (15 sec.) after the double chime signal.

After this timeframe you need the MyPhonak App to switch to the TV stream

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I just tried it and it works perfectly! Brilliant! Thank you so much!

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I guess that is how it is suppose to work, but in my case it automatically selects the TV connection whether I want it or not. If I use the phone to transfer the connection back to automatic, it switches back to TV again after a minute or two. I wish I could figure out how to make it work as advertised. In my case I have to turn the TV connectors off on the connector to avoid the problem (actually connected to computers which are on constantly rather than TVs ).

Hi @raylock1

In what state is the option “TV Connector activation” set in your Target programming ?
Could you check again.

The behaviour you describe is AUTOMATIC.
In Target try to switch the “TV Connector activation” to → Manual (with beep)
See picture above.

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Seems brilliantly fitted! Glad to see you can have a small-diameter vent without occlusion effect. It offers many benefits for denoising features.

Have you ever proceeded with a one-syllable Word Recognition Score in quiet test (unaided)?

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What a thorough review. I, too, play in a band and don’t like going into restaurants, but as I’m pretty much a full-time caregiver I don’t get much chance to get out and socialize. I’m 3 years away from the point where I can get insurance assistance replacing my Oticon Intents. The Oticons have been a major improvement for me, but your review will probably have me checking out the Phonaks at the first opportunity. Thanks again.

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Aw, yes! I messed that setting up. thanks
Ray

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In that time frame, both Oticon and Phonak will have evolved 3 fold!
Wearing the Intent for more than 3 years will make a change to Phonak a little challenging, as Phonak has a completely different paradigm than Oticon.
By all means give them a trial, but be sure to ask the fitter to tame the Phonak sound.

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You would indeed. I prefer it. Dock was £50 from eBay so cheaper than a second TV Streamer. I like the physical input as I initiate it but I didn’t know about the manual beeps thing that has been pointed out below and that sounds cool.

I don’t watch much TV either but we are all different, thats what makes this forum so lovely.

The problem I found previously with small vents is occlusion caused by wax blockage; this was a major problem with the moulds on my Paradise P90s. However, the moulds on my new Spheres don’t extend as far into my ear canal as did the previous ones so I don’t have that problem anymore (provided I clean them at least once a week).
As to the word recognition test, the answer is yes. It’s done yearly at the hospital and appears at the foot of my audiogram. I cropped it out in the image I posted.

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Phonak/Oticon

My first audiologist was exceptional. She had me try Oticon. I couldn’t even feel the button on that old hearing aid wayback. I couldn’t change settings. She had me use Phonaks. I’ve had 3 pairs since then.

Yet what i hear about Oticon is very interesting. Phonak sound? What’s that? Perhaps I should try Oticon when I can. I’m locked in with my Phonaks for 1-1/2 + years due to workman’s compensation. I know…I could buy them myself. Just don’t have lots-of-bucks to do that.

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Dave, If you were to compare Oticons to Phonaks after 3 pairs of the Phonaks, the Oticons might be overwhelming.
Oticon’s strategy is like Surround Sound, where you hear everything, but they do focus on what they determine to be the primary speech.You have to adapt to that listening environment to get used to it, whereas Phonak reduces the surrounding sound to bring out the primary speech, so it’s more one dimensional, or like monaural sound. The Autosense actually changes the program based on the AI, whereas Oticon’s strategy is a single program which changes dynamically, so you never experience a change, but you sense it.
For me, the buttons on Oticons are much easier to operate, as they’re toward the back of the shell, and so more convenient.
You’ve got lots of time to do due dilligence, and decide if you want to give the Oticons a try.

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