Suggest someone that is in contact with Google and Phonak provide this thread’s link to the support folks. Sometimes manufacturers review forums and respond or act. (rarely, but sometimes). Would show them the common phone (Pixel) and more than a single person reporting the same issue.
I have sent a report of my problems to that email address.
…and received the automated reply:
" Thanks for contacting the Google Disability Support team.
This email is no longer being monitored. To reach a Google Disability
Support specialist, please visit the Google Accessibility help center https://support.google.com/accessibility/answer/7641084 for additional ways to connect."
We are noticing that it is becoming a known issue with the Pixels Android 12 software. I will be adding your issue to the growing list of users with similar issues to the Consult Team. We don’t have an ETA on when the fix is going to be implemented but do know that Google is diligently working on it!
If you have any questions or there’s anything else you need please just respond to this email, we are always here for you. In the meantime we hope you are having a wonderful day!
Best Regards!
Paul
The Google Disability Support Team
|### disability-support@google.com|11:24 AM (5 hours ago)||Reply
to mike
|
Hi Mike,
Thanks again for waiting while we investigated the issue.
I received an update from the Specialist Team that they are working on a fix for this issue, currently there’s no estimated time for a fix but I’ll let you know as soon as I have more information.
As always if you have any more questions let me know and I’ll be glad to help!
I received the quarterly pixel update today and was slightly optimistic that it might contain a fix for this problem. It did not. Just have to hang on. Sad
I am experiencing the same issue with my Samsung Ultra 21 using Android12. Right drains at least 20% faster than left during the course of day. Figured because the blue tooth connection is thru the right. I wear them all day at end if day 6:30-7pm, right right hearing aid 5% left 54%. I hopecit gets resolved soon! I trialed oticon and was as compatible with Android. Phonak works great except for the right losing its charge so quick!
Very brave of you. However well done. Can you provide a further update in say a weeks time? If all is still going as it should, I will apply the update also. PS how do you go about getting the beta version? Thanks.
Just an FYI if not mentioned earlier. If your hearing aids are paired to your phone for bluetooth calls the right hearing aid will always pull more power. Typically the hearing aids pair twice (once for the MyPhonak app and once for the BT streaming). The right hearing aid is the default in the initial setup of the hearing aids and is always on as opposed to the LE (low energy) connections for the app). Hope this helps