@jacquef2
i think that the app function is intended and also rely on the iOS power saving function and the iOS settings.
Phonak uses Bluetooth Classic , and the BT classic is a power hog , so it can also be that Phonak designed the MyPhonak app this way , if the smarphone going into idle mode , the app closes the BT connection for saving battery of the hearing aids.
I have Phonak Naida M90 and a Xiaomi Mi9 (2019) android phone with latest MyPhonak app version 6.4.1.
Just tried the following, similar like @PeterH did before
Create an individual programm with preferred settings
Opened MyPhonac , selected Restaurant , and tap on “Adjust Program”
By tapping Adjust program you can modify the selected program and then save this as a new programm.
For individual settings
- moved the volume sliders on +2 ,
- set equalizer to Comfort,
- set noise reduction to the most left Low ,
- set focus on the most right narrow
Then tap save as new ← This step is crucial and important !
When you save a individual programm you have to give a name for it.
So i typed “Restaurant Comfort” as name of the altered programm.
This is an individual programm , based on the restaurant programm.
Individual programms getting an star symbol , and the individual programms will be attached on top bar at the end of the row.
Then i waited about 15 minutes , the phone screen went off after 2 minutes (as it is setup in my phone settings) remark: The bluetooth connection is not dropping at the same time the display going of - BT droppes at a later time…
On waking up the phone the MyPhonak app reconnected to the hearing aids. On my phone it take about 3 seconds for reconneting
After reconnection were established, the aids were still in my new individual programm “Restaurant Comfort” that i created before and all settings i made were still there.
Nothing changed back !
So for me it is working flawless. The MyPhonak app need just a short reconnection of 3 seconds
Here is a link to My Phonak App 6.0 User Guide