Philips Audio Clip Experience?
Hello, I’m planning to buy Philips Audio Clip to pair my Hearing Aid 9050 with my computer. Has anyone used this device? Share your thoughts and feedback.
I have paired mine with two windows computers. The first one paired OK. I could stream with it. I did not try the microphone function.
I had to make multiple attempts with the second computer before I got it to work in both ears. I did try to use the microphone but it never worked. The computer saw the microphone and offered it as an input choice in the sound menu, but there was never any sound from it.
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Out of all the MFI connection devices that I have used/tried the Philips/Oticon connect clip worked the best, I have the Starkey version and its so unreliable compared to this.
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I’ve been using the Philips Audio Clip for the past few weeks and I’m thoroughly impressed. Its versatility offers three key benefits:
- Seamless connection between my Philips 9050 hearing aid and computer.
- Reliable Bluetooth connectivity to my Sony TV.
- Functions as a remote microphone when placed near the TV speaker.
Notably, the Bluetooth connection is significantly more stable and stronger than my previous experience with the KS10.
It’s nice to hear your AudioClip is working well. What kind of computer do you have–PC or Mac?
I use a couple of Windows 11 PCs. My Philips Clip works well on both for playing sound from the PC to the aids. But the Clip does not transmit microphone sounds though the PC. That means I cannot do a Zoom session without using some other microphone. I have emailed the Philips support people about this. They have not replied. I hope there is a fix.
The Oticon ConnectClip I used with my previous aids did work for sending microphone sounds through the PC.
On video calls (zoom/teams/google/ etc) you have to go to audio settings and choose speaker and mic.
Select Audio clip as mic and speaker.
On my PCs, when I do select the AudioClip as the microphone source in Zoom, it simply does not work. The PC does not get audio from the clip.
I got an email back from Philps today. Their answer to the PC/AudioClilp microphone problem is to spend more money, to buy a BTD800 bluetooth adapter.
I am disappointed by their answer. I really wonder if they deliberately downgraded the bluetooth function in the AudioClip compared to the Oticon-branded ConnectClip, to help distinguish the premium brand from the Costco offering.
Not sure if it helps, but have you seen this video.
That’s the automatic answer for poor or no BT connectivity, but it seems off-base in your situation, since it is working for everything but voice transmission.
The AudioClip is the same piece of harware as the CClip, so the only difference is the firmware.
Can you make hands-free calls from your phone with the clip? If so, it’s something in your pc settings, either your sound card or device manager, or zoom settings.
If you have skype or google voice, you can test with those to eliminate the pc.