People really should stop complaining about the Infinio Sphere's battery life

So, not directed at any 1 person on the forum or hearing aid reviews in general, but my goodness me, we really need to get a grip on our expectations regarding the Infinio in Spheric mode and battery life. Perhaps my expectations were set because of the field I used to work in, so hopefully this helps people a little.

For context, I want to talk about something I was doing about 23 years ago on a computer. Back then, I was a sound designer. I used a program called Soundforge. You can still buy it today.
It came with the 1st iteration of the Sony noise reduction plugin.
this bit of software would allow you to take a file, an old tape recording for example and then send the plugin a tiny sampel of that recording. a tiny snippet of hiss. You could then get the program to remove that hiss and leave the recording virtually clean and intact.
That operation would just take 1 little snippet and the snippet had to be a fairly constant sound to work properly. If it fluctuated, if it had different noises in the snippet, it just wouldn’t work.
Also, it would take anything from 1 minute and upwards to remove the noise from a file on a fairly fast computer for the time.

Now let’s consider a few things about the Phonak Spheres.

  1. They are identifying speech out of a ton of background noise and fluctuating patterns of sound. Not just 1 snippet of speech, not just one voice. They are processing millions of different sound types and frequencies to do this.
  2. They are leaving the speech fairly, not completely, but fairly clean and ripping away the background noise in the process. That’s basically the reverse of what Soundforge was doing, so much much more complex.
  3. They are taking input from multiple directions and multiple voices all at once. That is to say, they have multiple instances of this sound processing happening at the same time. This can be proven quite simply if you engage Spheric mode within a group of people you’re talking to, within a crouded noisy place, you can hear multiple voices. So the processing isn’t linniar, it’s adaptive depending upon what the AI is picking up.
  4. It does all this virtually real-time. Let’s pause for a second on that point. Everythihng I’ve described above, all those millions of calculations per second, it’s doing that with almost no delay. You walk in a room, you engage Spheric mode, HA’s start processing.
  5. Remember that fast old PC I was talking about? guess what? something far more powerful is now on the side of your head. Something probably no bigger than a fingertip if you squished it out to match the size of the hearing aid. I say something, it’s actually one on each side of your head. Those tiny things are running all the above with a battery and microphones and blutooth and 2 buttons and a motion sensor in them and they’re also talking to each other to make sure the correct processing is happening on the correct ear. 7 hours? we’re lucky to get 7 friggin minutes.
    OH and by the way, the parameters for Spheric are adjustable. The diameter of the sphere, the level of noise reduction. So you have a really good amount of control as to what comes into that Spheric bubble if you play around with the app. Is it perfect? heck no. It doesn’t know that you don’t want to pick up the annoying kid behind you that just happens to be in the bubbles range. What it is though is a very very good start.

Now I know people will come back and say Starkey Edge, Oticon intent do the same thing. They really don’t. They do something similar, but nothing but nothing in my humble opinion rips away that background noise like the Spherics do. Whether you like what the Spherics do, whether you like the sound that’s a very different matter. I would personally never turn that mode on unless I was sitting down in a very safe space, because taking that much environment away is dangerous for me with no eyesight.
However that’s not really the point of the post. My point is just to say that before we go bashing the Spheric battery life, remember 2 things:
Firstly, They do all that I put above, in a package that you can curl a single small finger around and they do it in real time.
Secondly, Spheric mode is not meant for all the time use. If you’re in a party for more than 7H then yes, I can see you might have a problem. Otherwise however, the battery on these things is insane and I think more than enough to get you through a decent day with moderate Spheric use. If you have to use Spheric all the time, a different solution is probably needed. If you don’t want Spheric, well either a regular Infinio will do the job, or, just don’t turn on Spheric mode and you have a huge friggin infinio battery. I used mine for 18H a few weeks ago and ended on 70% battery.

Right now, Spheric is the worst it’s ever going to be. The next iteration will be better and better so on and so on. Also, the competition is going to be very very serious for the next round of HA’s. Battery life is going to get better for sure as processors get smaller and more efficient.
Exciting times ahead.

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As a Aud, this point if view is deeply refreshing. Thanks for sharing your insights.

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I own spheres and I have similar positive experience with the battery life. Yes my hearing loss is moderate to severe and am mostly home so I seldom go into the spheric mode. However, it is there when I need it , example, when I attend my grand son’s hockey match in an arena. I recently completed a trial for Starkey Edge AI and found, it struggled to give me 2 full days of battery life while Phonak Sphere did better. This surprises me because I had tried Starkey Genesis AI where the battery life performance was more in line with Phonak Sphere. I charge my Apple Watch everyday so I won’t be annoyed to charge my sphere everyday in case I needed to use the spheric mode more often. I am curious to see your audiogram which can be easily uploaded by the way.

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I’m in the process of trying to decide between Sphere, Intent and Edge AI. My worse case scenario (from a year ago) was flying from Lisbon to Amsterdam with a 3h layover plus 4h delay, then on to Edmonton, where I missed my connecting flight and then spent 4 hours in the airport trying to rebook my flight to Vancouver. I was up for about 24 hours in total. Assuming Sphere mode during the flight so that I can talk to my wife, there is no way that 7 hrs battery life is enough for me.

I don’t want to pack a charger with me, on my person, during long flights. I’m severe hearing loss, so I’m deaf while recharging. Starkey offers the Edge AI in 312 format and claims 6-7 days battery life. I can pack a whole month worth of power in my pocket and not have to worry that using advanced AI mode is going to leave me short of power.

Range anxiety would prevent me from using the very technology that I am needing on the Sphere. Of course, YMMV…

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I just flew from Toronto to Florida. The airplane doesn’t trigger the Sphere mode during flight unless it’s really noisy.

Jordan

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HI. completely understand where you’re coming from. So the Sphere charger case holds 3 more charges just FYI.
Also, since the plane is a droning constant noise, you may not actually need sphere mode for it. If you can get a trial, it might be worth trying the standard speech in background noise program for this type of thing, which uses much less power.
sphere mode is really only needed when there are many voices talking and you need to have your own bubble around you to hear those you want.
Sphere will of course work on the plane perfectly fine and it’ll do a good job, but one of the lesser programs might also do you well.

I’m afraid I can’t say how the starkey AI will react in this situation, it’ll probably use something like the Phonak standard noise reduction program though.
From trying it I don’t think the Intent will get rid of the BG noise as well as either of the 2 above.

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Good to know. Still, I would want to use Sphere mode if it helps me hear better.

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Unfortunately, the Sphere trial version is not currently available in my jurisdiction at this time. I’m currently using the Costco KS9s with the UP RIC. It’s a natural upgrade for me. I already have the TV streamer. But I’ve found the multitude of programs fiddly to use and the autoselect does weird things at times.

Point taken that Phonak will definitely find a way to combine the two chips in future versions of this family of hearing aids and lower power consumption. But at $6500 a pair, it would tick me off if they came out with the next version within 12 months. Too bad HA manufacturers don’t have a yearly subscription price, which would allow you to upgrade at little or no cost when better versions are released.

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These Sphere’s are so good that I actually bit the bullet and replaced my Phonak Lumity hearing aids after only two years of use. It was painful but worth it.

Jordan

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I did trial the Lumity for a couple of months. It was okay, but not that much better than my KS9s. The other factor, of course, is that I am an Android phone user, and would have to abandon my Samsung A14 phone and buy a Google Pixel 7/8/9 to use the Bluetooth LE Audio if I went with Starkey or Oticon, because Samsung don’t license the LE CODEC for their phones in Canada. So, the Sphere has that going for it.

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Speaking of Phonak HAs in airplanes (my assumptions) in AutoSense OS program:

  1. When plane droning noise is present without speech—a speech-in-car subprogram that is energy efficient.

  2. When at least 10–35 s of speech (depending on the choice in Target software in HCP) and airplane noise over 70 dB (default threshold) are present, Spheric Speech Clarity automatically activates for a blink of time of speaking.

Please correct me if I am wrong.

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The Spheres will get LE audio some time in the next couple of years according to Phonak. My assumption is that all hearing aids will eventually go this way.
Another thought I had, a bit weird, but, I’m guessing without your hearing aids you don’t hear a great deal at the moment. Please forgive me if I’ve misunderstood, I have no eyesight so I can’t see your audio gram. It occured to me that if your wife is the main person you talk to on a flight, you could get a Roger mic for her to wear, then turn down the aids and just hear her voice through the mic. Yes it doesn’t solve the problem of talking to other people, you could switch programs for that. That way you save on battery life. It’s a strange idea but thought it might be an interesting alternative.
Spheres will give you more than enough battery from day to day I think, but using them in a constantly noisy environment like a plane in sphere mode will definitely drain them and I’m not sure if the other makers will have quite the same effect.

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Thanks for your response. I’m deaf without my hearing aids. I do not hear the vacuum cleaner running when I stand beside it. I can hear some of what my wife is saying if she speaks loudly and slowly with her lips inches from my ears.

The Rogers Mike is kind of the status quo, in that I’m constantly needing my wife to hear for me now in noisy conditions. I need to hear inflight announcements. I need to hear airport gate announcements. I need to hear what the stewards and gate staff are asking me. The cab drivers and airport security. I always request a window seat so that I can use my wife as a buffer between me and another passenger. She gets tired of having to do this all the time.

So, while recharging, I am deaf. The Intent will allegedly go 18 to 24 hours with some streaming and full NN. The Edge AI will allegedly do a bit better with full NN. Plus, the Edge AI also offers a 312 disposable option that allegedly will go 6 to 7 days. That is my preferred solution, because I also go off grid camping on my motorcycles.

Another potential example is that my eldest daughter is getting married next year. I anticipate a house full of excited people, starting at 7 am, through to packing up at the end of the reception at 1 or 2 am. I can’t envision unpluging to recharge for a an hour here or there on a day like that, or carying around the battery bank charger in my pocket.

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All makes complete sense :slight_smile: I’ve no idea how the Starkey NN responds, I never used it in Edge mode, but definitely worth checking out. I’ve heard people say both worse and better than the Spheres. I don’t personally use either at the moment. Also from what I recall, the Starkey has a better IP rating over the Intent which may make it more useful for off-grid trips.

I really hope whatever solution you find works out for you. I think because of how these NN’s are implemented these days and the degree of enhancement they offer, battery life is very variable at this stage.

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Your source for this,as that would be unacceptable for that amount of time, it’s just a firmware update so should be soon?

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It’s not any easy decision. I think that my audiologist prefers the Sphere over the Intent, but she did mention the Edge AI most recently. The Oticon Intent apparently has a reputation for poor first setups, but they can be tuned by an experienced audiologist. They also have the simplest runtime experience, with few user options.

The Edge AI is probably the oldest AI hearing aid, with several previous versions going back years.

The Sphere tops the controlled listening environment tests, but those tests don’t necessarily reflect real world experience. And I’m mindful of the fact that Phonak pulled their Costco KS10 models off the market and terminated their relationship with with Costco after users reported premature failures with rechargeable batteries.

Thanks for all your comments!

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I never knew the Intents had a reputation for a bad first fit. You may have heard that from an audiologist who has experienced that in their circle of work, but I have never read, or heard that from any source. Granted, I am not an audiologist.

With respect to the fact that Starkey had the first AI hearing aids, all I can say is that it did not have a lot of traction. Sure, the Edge is now seemingly up there in consideration as serious competition but I struggle to recall anybody opting for the Starkey Livio or even the Starkey Genesis. The Oticon More was the first really successful big offering in AI.

With respect to the charging issues at Costco - there are two things to say there. One, I don’t recall this issue affecting the Phonak Paradise proper - only the white label version (KS10). Two, Phonak did roll out a fix for the issue, but by then the relationship was impaired. I have heard of no issues with the Phonak Lumity charger, and that’s the predecessor to the Spheres. Still - if it’s disposables you need then this is not available with the Spheres.

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unrelated to this topic, I have a question. You said you are blind? How do you read these messages on the forum?

Dr. Cliff Olson has mentioned Oticon first fit issues in his reviews, from personal experience fitting his own test model for review. But he does say that with a some dialing in, they can be just as good as the competition.

Fair enough with Starkey. Its taken a while for them to get there. But their new model releases seem to be accelerating now.

Yeah, the Phonak/Costco battery story is a little weird. Why would they skimp on the battery for the KS10? But it does point up the fact that over the lifetime of a rechargeable HA, the battery life will measurably decline, meaning that 7 hours max for the Sphere in max AI mode, could be further reduced after a couple of years of service.

I’m not speaking for the OP, but I would guess that he is using a screen reader.

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