When I had my Oticon OPN aids for about 9 mos back in 2017 or so, they started to automatically reboot about 5 mos into my ownership. I had no idea what was going on, and would stand there - usually in the company of people (at a store, talking to a vendor, something where I HAD to hear), and the aids would go DEAD for a good 30-sec or so.
I was away from home for a few months then, so I continued to have these episodes of rebooting till I got home, got in to see my audi, and had a firmware update. That was the last time I had the reboot. Granted, this was several years ago, but maybe try the firmware update? Even if you’ve had one before, that could be all it needs to “re-set”.
This issue brings up something I’ve been mulling over. Why don’t hearing aid manufacturers keep a database of us OWNERS of their devices like car makers keep us in a database for service appt’s? It seems to be a simple issue of getting our contact info, the serial numbers on our aids, entering in a database, and mailing the needed UPDATE notices as they happen. That way, folks could plan to take aids in for firmware update and not be inconvenienced by aids that reboot like some kind of robot that we can’t even control.
GOOD luck to yoou trouble-shooting these issues.