Mikejl, your guessing was correct; I did the same as you…
As the installation process creates the Genie icon and no Genie2 icon, the first (and wrong) conclusion is that it was not installed.
After following pvc recommendations I also realized that.
Thank you !!
pvc, now I understand what happened.
The first time I downloaded from Oticon CA, following your 2017 clip information.
As after the installation process I did not find the Genie2 icon, I assumed that the current zip file had some problem (at that point, I did not search for Genie2 on Oticon folders).
So I tried another Oticon location (UK) for download. The zip file has the same size (3.92GB), and the unzipped folder has the same files names… and the result seemed to be the same, as no Genie2 icon was created. So I thought both had the same problem.
At that point I wrote the question and when you said to search for Genie.exe on Genie2 folder, I was doing that on the UK based installation. And there was no Genie.exe there.
After your last reply, I started over again using the Canada site, and I found Genie.exe as you said before.
So, you were right from the beginning …
What about the Genie 2017.2 Service Pack 1, should it be applied?
Thank you again for your help !!
No you are good to go.
Hello there. I am looking to download Oticon Genie 2 for free. Is there any link where I can get it, please?
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Any one have oticon genie 2 software direct link 
Can anyone send me a link for the Genie II software please? Much appreciated, thanks.
I was wondering if I could get a link to the genie software too please? thanks!
Welcome to the forum, sure but do read the user guide as its very helpful for setting up the first time.
Could I get a link for Genie 2 2023 please.
I just configured a new laptop and the Genie I have (Genie 2 2020) tells me I need an updated version of Genie 2 for my hearing aid firmware version. The Genie updater says I’m my software is up-to-date already.
TIA
Just moving from Starkey Xino to Oticon Real.
Where can I find Genie 2 programming poftware please?
Have Noahlink W on order.
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Hi there, sure it’s available, do read the user guides as well, very helpful for setting up the first time, Hope you like Oticon coming from Starkey.
Would you also be able to send my the link for Genie 2 2023?
Thanks
Please help I just saw I have Genie 2022
I can´t update for some reason?
Can someone please send me a link for the 2023
thank you very much
Hi there, why can’t you update? What happens when you try, it’s usually as simple as starting genie up and then close, next restart your PC and after a short while genie updater will notify you of an update, try it and see if this works for you.
Hello friends, how can I download the oticon 1 or oticon 2 software?
Welcome to the forum, sure genie is available, which Oticon models are you using? as the legacy version is for much older models, you’ll also need the correct programming device, Noahlink wireless for the OPN models onward.
Oticon Alta 2 Pro Ex-Hörer Mini
Ok in that case the legacy version, a fitting link or HiPro programming device is your choice, oh hang on are those the rebranded models, you’ll need their own flavoured version of genie I believe.
Hello.
Does anyone have the download link for the Genie 2 Software - with Noahlink Wireless 2 support?
Thanks
Marques B.