It took me a while to start using my Phonak TV Connector, as I needed a toslink (fibre optic) splitter to ensure audio goes to both the streamer and to our existing home theatre audio system. Other HA brands have a pass-through optical port to provide this feature built-in but Phonak appears to have prioritized making the smallest possible device. Oh well.
Now that the splitter has arrived, I’m pleased with the results. Actually, that’s a huge understatement… I’m amazed by how great it is and will always want this type of accessory in the future. However, I am noticing some annoying digital compression (or some other kind of noise, perhaps related to the wireless protocol) that seems to me coming from the streamer when the TV sound is quiet or silent.
This isn’t present with my other Phonak accessories, with Bluetooth, or at other times using my HAs. I can’t eliminate it by taking the splitter out of the signal path or by trying another optical cable. It might be electrical noise (I need to try powering the TV connector from a USB power bank to eliminate this possibility). Also, no such noise is evident in the audio output from the 5.1 speakers so I don’t think it’s an issue with the TV.
Has anyone else had this problem?
I am on the verge of seeking a replacement under warranty via my audiologist but wanted to check/report this here both to potentially benefit from others’ experience as well as to share my experience with others.