Is your Noahlink Wireless at v. 2.17 firmware?
I think he went to sleep because it’s past midnight.
The firmware upgrade from Genie 2 would be my thought too.
Yes. I bought my Airlink 2 on eBay and updated using the tool here.
That brought the firmware level to 2.15. Then when I connected to Genie 2 SP1 I was prompted for an additional update which gave me firmware v. 2.17
See screens below:
This is the last thing I can think of. You say that your Opn1 has had the hearing aid Firmware update to v5 using a Hi-Pro and cables because Oticon Opn Firmware updates cannot be done wirelessly. However, we have not seen evidence that your Opn1 has Firmware v5 and you can’t show us that evidence because you can’t Detect the hearing aid.
So how are you sure that the Opn1 Firmware is v5? Did your Audi show you this (Firmware: 5.0) from the Detect screen?
I’m sure because of two points:
- When I was ordering the hearing aid, I asked to install the latest firmware version. And they said they’ve done it.
- So when I got the hearing aid I went to audi to check it and do some corrections of settings. I distinctly remember that the firmware version I expected to see and the actual version were the same. And it’s v5.
Did it get recognized as Oticon Opn using your audi’s NoahLink Wireless or with your audi’s Hi Pro and cables.
Of course.
It was as Oticon OPN 1.
By the way: she used fittinglink
Also, please see the screenshot above where you can see how it recognises by Oticon ON app.
If the question is: did the audi use noahlink wireless, then answer is no.
As I know they don’t have here this programming device. Or maybe I don’t know the audi who has.
Is there a standalone tool to reset Opn HAs to factory default? I read about some tools for other brands that do that. I have not found a tool for Opns. I am wondering if @rvjuok 's problem might be that there are too many pairings stored in his Opns. There is a way to clear them in Genie 2, but he can’t communicate.
Or, perhaps his audi could check that.
I know, grabbing at straws.
It can’t work that way, with standard protocols like pairing. Otherwise anyone could hack them. Yes there is a way to set to factory settings, a Firmware update. It even destroys all of your hearing aid programming.
If your audi is friendly enough maybe you could bring your Noahlink Wireless to a fitting session and ask him to try it.
Oh, one more thought (long shot) is to try switching the USB to Noahlink Wireless cable.
It’s hard to find an audi who you can ask for this.
About cables.
I had the same idea, so I found cable with the same ports (cable for my HP printer) and tried. The same - nothing.
Yes I know. She will look at you like this, 
I am running out of ideas?
Maybe try a different USB port?
Is your computer Windows 10?
Exactly!
I’ve already tried all my PC ports. (win 10)
My laptop ports. (win 10)
My PC at work etc. (win 8.1)
У меня точно такая же проблема с моими OPN 2
Никак не подключается к NoahLink Wireles
NoahLink купил по инету с Кореии
Что делать уже незнаю
Yeah, good idea. Check for flight mode. Look at all the various time waiting steps you have to wait or else you could go back into flight mode.