Anyone with Phonak Target and a Noahlink Wireless could reset the aids.
Do you happen to know anyone close that self programs aids?
What part of the country are you in?
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Iām in Long Island. Do most audiologists have that equipment?
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Your audiologist have to have this equipment and software to program your aids.
I was hoping a fellow member that programs phonaks might see this thread and offer to help.
It cannot be done remotely. They are demos. They are not supposed to work indefinitely. Just put them in a box and put your old hearing aids back in and wait until your audiologist is open for curbside drop off.
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You can obtain an owners manual online. You can either call phonak or email phonak with your questions. Not being judgemental but how do you trial something if you donāt know how they work?
This is not a problem covered in the manual, as it is intended to encourage the person trialing the aids bring them back to the office. The pandemic situation was not envisioned when they designed this feature. . My brilliant audiologist was able to fix it remotely.
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Well. If thatās the case I switch brands. Sounds like the car companies making it impossible to change a headlight.
Iām using a demo now and have the three chimes, more frequently now than ever. Really irritating. Have an appointment with the audiologist next month. Sheās out of town for the holiday.
How can I get the chiming to STOP?
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Your demo is over. Take them out and wait for your follow-up appointment.
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Yeah your time is up, that sucks that you now have no hearing if you stop using them, itās unacceptable that you canāt get hold of your clinic to sort it out and this leaves you stranded
(how many weeks do you have to wait?) I wonder if remote support could do it for you? Another way is if you had the Noahlink wireless, you could then reset them yourself.
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Iām getting the descending chimes multiple times an hour. Have an appointment set for next month. Audiologist busy and out of town for the holidays. How do I get the irritating chiming to stop?
As mentioned the demo aids need to be reset in the programming software.
Itās the only way.
Is it? What situation is a person in where they decide to demo rather than purchase?
Her audiologist apparently intended for the trial to continue at least until her upcoming appointment.
Or it was rescheduled, or they couldnāt book on within the time frame.
But still itās unacceptable even if itās the customer, why should they go without hearing?why should they be penalised like this, as in ājust too badā
They should be able to go into ANY audiologistās clinic and have them reset, another week or two until their own audiologist is back from holidays.
They are not being penalized. The got a temporary free thing and now that free thing is over. What did they have prior to getting the free demo? Use that.
They arenāt going without hearing, theyāre just getting an irritating reminder. We donāt know whether itās @Merylās fault or the dispenserās. But if dispensers using trial aids would routinely tell the client that the aids will start pinging on such-and-such date then thereād be no surprises.
Yeah but you canāt realistically use them when their beeping like this, I donāt think itās a case of blaming one or the other, I just think itās unacceptable that you canāt get them reset until someone gets back from holiday, anyone should be able to help out here.
@Neville maybe they do have an older back up set, but what if they donāt, also what about remote support, can it be done? as that would be helpful.
What IF they donāt? Itās not the responsibility of the audiologist to ensure someone has unlimited free back-ups.