This is exactly what was written in the software of the acoustician
I know…and it still tells you: nothing.
How are you notified that the app needs updating?
I just updated my Audeo L90-RT’s with 1.0.6.0 after I upgraded Target to version 8.1. My smartphone app didn’t recognize the new version number until I unpaired the HA’s and paired them again, then it recognized the change. Very odd. The app was automatically updated on my smartphone several days ago. So far so good but it’s been only a few hours, time will tell. I was hoping for a bit more of a description on the new update other than “stability improvement”.
I upgraded the app and then started have very long connection times with my Lumity’s. I deleted the app, deleted the bluetooth pairing for both Bluetooth Classic and LE. I then reinstalled the app and re-connected. It fixed everything.
Jordan
4 Likes
After some use myPhonak App would not connect to my HAs - just a spinning wheel. I was continually having to close out the app and re-open it.
A trick to fixing this (as described on Phonak’s customer support page) is to click the “Devices” button. This did indeed seem to fix this issue. Connects very fast now.
Would be interested if this works for others?
3 Likes
Worked for me on my iPhone 14 Pro Max. Having to close out the app and re-open each time is a nuisance.
Jordan
2 Likes
@JordanK thank you for your updates and experiences with your Lumity HAs. My connection to app seems to take a bit of time too and I will delete app &start everything again. My question is does the app stay running while I use the phone. Seems like if I open the app, it has to connect again. Does this seem correct. I had P90s, but can’t really recall how they connected. TIA Jordan.
I did find this out also , but actually I thought I had just waited long enough and it connected. Thanks for info
Great!!!
WH
…
You don’t have to delete and reinstall the app. Open the app. If it doesn’t connect, click on the DEVICES tab on the bottom. It should then connect and that seems to fix the issue for some crazy reason.
Let us know if that worked. This is what Phonak posted in the Support section of the app. Worked for me.
Jordan
3 Likes
After trying this workaround (which is only needed every now and again) I have to say that the HAs connect to the phone much quicker!
That’s a nice improvement!
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Crazy! I agree. After doing it the app now seems to connect almost immediately.
Seems like a bug they should squash in there somewhere.
It’s also working for me! Glad to have that problem solved – the app was becoming useless.
So weird. Ever since I tried this fix (i.e. Clicked once on the devices tab in the app), I have not had a single issue connecting my Lumity hearing aids using the MyPhonak App. It connects fast every single time since that one click.
Very strange but I’m glad it now works really well.
Jordan
2 Likes
Jordan, I followed your lead. Same result.
DaveL
Mississauga
2 Likes
My Audeo Life P90-RL have Software 1.1.14.0 I got them from the VA in September of 2022
1 Like
Update 6.4.0.1355 this morning seems to have corrected the connection bug. I no longer have to switch to the devices tab in order to connect.
As always, YMMV. 
2 Likes
Finally, maybe, Phonak have got this app working properly. I’m noticing this also.
1 Like