My three year old Resound Linx 3D 9’s started acting up again. After sending them in for service, my audiologist was able to negotiate a very attractive upgrade to Resound’s rechargeable Quattro 9’s. While I typically wait for two platform upgrades before upgrading my hearing aids, I must say that the difference between the equivalent Linx 3Ds and the Quattro hearing aids is very significant and warrants an upgrade. I thought I would post some comments about the upgrade in case anyone else is interested in a real world comparison between the two hearing aids.
Let me start by saying that I’ve been relatively pleased with the Linx3D’s other than a higher than normal repair frequency compared to my previous hearing aids. Resound has just about the best iPhone (MFI) integration in the business and their iPhone app is superb. I was actually a long term Phonak customer until I made the decision to switch to Resound and I specifically jumped ship because Resound’s iPhone integration was a game changer even without any sound quality improvements.
The biggest point I want to make is that the Quattro’s are everything the Linx 3D’s wanted to be. It’s almost like they started by fixing every complaint with the previous platform and then added in a bunch of new and innovative sound features to further complement these hearing aids. IMHO, here are the things that make these aids superb and justify the upgrade:
iPhone Integration: Same integration. Same App. Much improved connection with almost no signal drop offs or disconnects. My understanding is that they boosted the signal strength for the MFI connect and it’s now rock solid. It’s what it should have been on the Linx 3D platform but wasn’t. Works just as solid with a direct connection to the iPhone or even with the Phone Clip+ connected to my laptop. Thank you GN Resound!
Sound Quality: Huge improvement in dynamic range and clarity. Listening to streaming music is significantly improved and playing the guitar feels like a whole new ball game. Voices sound deeper/richer and the automatic program switching is much more sophisticated. The Restaurant mode is also significantly improved and they have added something new to make sharp/unpleasant noises (slamming a door, dropping a spoon on the floor, etc) more pleasant.
Processing Speed: There are new/faster processors in Quattro’s and it is noticeable. The hearing aids react much more quickly to changing environments and there is no question that they do a better job at processing sound, etc. Good example is the way the hearing aids operate in noisy environments. If you are sitting in a noisy environment with no speech, the hearing aids flip to extreme noise reduction to give you comfort. If someone sits down and starts talking to you, the Quattro’s automatically drop the noise reduction down a bit to insure that the speech isn’t garbled by too much noise reduction. All this happens quickly but you do notice it because the background noise levels jump a bit in conjunction with a boost in the speech frequencies.
Rechargeable Batteries: I never realized how much battery anxiety I was suffering from until I started using rechargeable hearing aids. I no longer have to keep batteries in my pocket, the car and in my laptop bag. The battery life with the Quattro’s is also excellent. I spend a large portion of the day streaming phone calls on my iPhone and on my work laptop. My hearing aids are on from 7:00 am until midnight each day and I have yet to go below 3/5 dots on the battery indicators. Resound even borrowed from Apple’s Airpod charger and put a rechargeable battery within the charger unit. Not only do the hearing aids recharge really quickly but you can also take the charger on the road with you and get three charges without having to plug it in. This is well done. One other point. No battery door means these hearing aids are sealed units and less susceptible to moisture issues. This is a big relief for me given my higher than normal repair history on my Linx 3D hearing aids.
I’m very pleased with this upgrade and I’m just passing along this info in case anyone finds it useful. Like I said earlier, the Quattro’s are the grown up version of the Linx 3D platform with quite a few enhancements that easily justify an upgrade. Well worth checking out if you are considering an upgrade.