@cvkemp - They are supposed to be ultra powered, as they are labeled - my other newer audiologist and I talked about this. If there were any issues like this she should have brought them up with me. And I specifically asked her to prevent my own hubris and falling for marketing hype: “should I be sticking with Phonak? I may want to try Oticon, but is the Oticon Xceed 1 wrong for my loss?” And she didn’t budge on her recommendation and assured me it was right. Which is why I won’t be continuing with either and I am returning to my old audiologist.
It is well-documented on these forums that others have had problems with the random reboots from Oticon too on multiple models of their HAs, which are a manufacturer related defect that is part of the firmware. Namely here: Oticon More random Restart, and Oticon Opn. Rebooting randomly