New KS9 user here.
Moved up from KS6 two weeks ago
Using iPhone SE 2020.
iOS 13.6.1 (latest version)
I believe the KS9’s have latest firmware. I will check at appointment
I’m using latest My Phonak iOS app
Streaming audio from pandora/YouTube/Netflix no problems.
Phone calls breakup bad.
I have tried switching between adaptive and fixed on Bluetooth bandwidth settings to no effect.
I have forgot hearing aids and repaired hearing aids. No effect on call issue
I can not find any other settings that I can change as a user.
I have an appointment later this week at Costco. If anyone has any input from their experience that I can pass on I would appreciate a reply to this post.
I will update results from my Costco appointment later this week.