All, KS10 user since May and I like them, except that the sound quality is horrendous when listening to spoken word like a podcast or audio book. It sounds like the person is talking through a kazoo. or, like you are listening too loud to an old tape player with a tiny speaker. or a bit like the adults sound in Charlie Brown. It’s only noticeable in quiet environments. But, it’s annoying. Is no one else noticing this?
I’ve had the folks at Costco try a couple times to fix the issue. One called Phonak and had a couple of their folks work through ideas, none of which worked. I also tried a totally different pair to make sure it wasn’t just something wrong with my pair. I wonder if there is something wrong with my streaming setup, but if so the Phonak people should have caught it. Then again, this issue is something that I think would be all over the forum if everyone had it.
Thoughts? Similar experiences? Fixes?